Highly Skilled Production Support Specialist

16 hours ago


Singapore AVENSYS CONSULTING PTE. LTD. Full time

A career-defining opportunity awaits you at Avensys Consulting Pte Ltd, a renowned global IT professional services company headquartered in Singapore.

The role of LCS Support Analyst offers an excellent base salary and attractive company benefits, making it an enticing proposition for skilled professionals seeking a fun and collaborative work environment.

As a seasoned support specialist, you will be responsible for ensuring the smooth operation of our production systems, identifying bottlenecks, and implementing solutions to maintain Service Level Agreements (SLAs).

With a strong background in troubleshooting applications across the full stack, preferably in Java, Spring-boot, and Microservices, you will troubleshoot and solve production issues related to performance and reliability throughout the software stack.

Key responsibilities include:

  • Health check and monitoring production system and job scheduling to ensure SLA is met
  • Troubleshooting and resolving production issues related to performance and reliability
  • Proactive identification of bottlenecks in the system and resolution before they become problems
  • Continuous improvement of the system, including job automation and performance tuning
  • Identifying and fixing bugs

In addition to technical expertise, you should possess strong communication skills, ability to work with diverse teams, and a keen eye for detail.

Estimated Salary: SGD 80,000 - SGD 120,000 per annum

This exciting opportunity also offers the chance to expand your skill set, achieve job satisfaction, and enjoy a healthy work-life balance.

We are looking for a highly motivated individual with a minimum of 3-5 years of hands-on experience in troubleshooting applications, preferably in Java, Spring-boot, and Microservices. Additionally, you should have at least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.

A strong hold on SQL server/Oracle databases and proficiency in writing/debugging SQL programs are essential. Knowledge of Linux/Unix/Windows scripting and familiarity with monitoring tools like Grafana are added advantages.

If you are open to learning and adapting to new technologies and possess a strong desire to contribute to a dynamic team, we encourage you to apply for this exciting opportunity.



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