Operations Director, Facilities Management
5 days ago
This is a key leadership position within our Operations team at NTUC Health. The successful candidate will be responsible for driving operational excellence in our Nursing Home.
Key Responsibilities- Assist the Operations Manager in managing daily operations and ensuring compliance with regulatory, licensing, safety, and environmental requirements.
- Lead, train, supervise, and mentor staff in areas such as Facilities Management, Repair and Maintenance, Fire Command Centre, and Transportation sections of the Operations department.
- Identify and perform necessary maintenance on buildings and facilities.
- Conduct inspections to evaluate the maintenance condition and identify necessary corrective actions.
- Report deficiencies as they occur and request emergency or routine service.
- Oversee and manage appointed contractors to ensure they conform to required standards.
- Manage contracts, raise Purchase Orders (POs), and activate renewals when due.
- Perform administrative duties, including developing and maintaining operating procedures, verifying invoices, monitoring expenses, and assisting in budget exercises.
- Oversee fire safety measures in the nursing home.
- Participate in work process improvement and technology enhancement projects.
- Manage and supervise a team of operations assistants, including recruitment, discipline, and performance appraisal.
- Ensure the facilities team complies with workplace safety standards.
- Manage outsource vendors to schedule servicing in a timely manner and submit service reports to MOHH iham before timelines.
- Min Diploma/Degree in Business/Building/Facilities Management/Engineering or equivalent with 3 years relevant experience, of which 1 year in a supervisory role.
- Familiarity with government agency regulations (MOH, NEA, BCA, SCDF).
- Good report-writing skills.
- Able to respond quickly to emergency matters after office hours.
- Experience in project management and budgeting.
- Independent with high organizational skills.
- Able to work well under pressure and deliver within tight timelines.
- Team player with excellent interpersonal and negotiating skills.
- Proficient in MS Office & Google Workspace (Google Sheets, Google Docs, Google Forms).
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