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Team Lead for Coffee Outlets

2 weeks ago

Singapore PAPA PALHETA PTE. LTD. Full time
Leadership Role for Coffee Outlets

PAPA PALHETA PTE. LTD. invites applications for a Leadership Role in our coffee outlets. The successful candidate will lead our teams, drive sales growth, and deliver exceptional customer experiences that align with our strategic goals.

Responsibilities:
  • Oversee day-to-day operations at assigned outlets, ensuring smooth execution and efficient resource allocation.
  • Recruit, train, and develop high-performing teams to meet business objectives.
  • Maintain product quality and consistency, upholding SFA regulations and company standards.
  • Conduct regular product and service training to emphasize customer-centric approaches.
  • Manage operating expenses, promoting fiscal responsibility and accountability.
  • Cultivate relationships with suppliers, ensuring timely deliveries and competitive pricing.
  • Respond to customer feedback and inquiries, prioritizing their needs and satisfaction.
  • Support management in planning and executing marketing campaigns and promotional activities.

Required Skills:
  • At least 3 years of relevant working experience, preferably in a leadership capacity.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to work effectively under pressure in a fast-paced environment.
  • Basic knowledge of financial management principles and data analysis techniques.
  • Willingness to learn and adapt to new situations and challenges.