
Aircraft Operations Specialist
2 weeks ago
Embracing the thrill of aircraft operations, this role offers a unique blend of physical demands and customer interaction. As a key team member, you'll play a vital part in ensuring seamless aircraft movements and delivering exceptional service to valued customers.
Responsibilities include welcoming aircraft upon arrival and departure, guiding pilots to designated unloading areas, and towing/parking aircraft to assigned locations.
- Welcome aircraft upon arrival and departure, guiding pilots to designated unloading areas and towing/parking aircraft to assigned locations.
- Offer lavatory and water services upon request, ensuring passenger comfort and satisfaction.
- Skillfully operate Ground Power Units (GPU) and other essential equipment like baggage tractors and passenger steps.
- Assist passengers and crew with baggage and cargo handling as required.
- Deliver exceptional customer service, going above and beyond to meet customer needs.
- Maintain the cleanliness and functionality of ground vehicles and service equipment.
- Occasionally support mechanics and maintenance teams with tasks.
Requirements include possessing tertiary education or above, prior ramp handling experience, and a valid Driver License (Class 3 & 4 preferred).
Key qualifications include proficiency in MS Office (Excel/Word) at a basic level, experience with significant internal and external customer interaction, and physical stamina for demanding tasks.
This dynamic role offers a chance to be part of an industry-leading organization and take your career to new heights.
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