Dynamic Part-Time Customer Service Representative

2 days ago


Singapore LCENTRAL (BT TIMAH) PTE. LTD. Full time
About LCENTRAL (BT TIMAH) PTE. LTD.
LCentral is a reputable Premier English Specialist, providing quality enrichment for students from N1 to P6 since its inception in 2008. We seek a dynamic candidate as a permanent part-time Customer Service Executive.

Job Summary
We are looking for an exceptional individual to join our team as a Customer Service Support Specialist. The ideal candidate will possess excellent communication skills and be able to work effectively in a fast-paced environment.

Key Responsibilities:
  • Assist with the day-to-day administration of the centre, including rostering, scheduling, payments, etc.
  • Support student enrolments, handling enquiries, assessments, registration, etc.
  • Schedule classes efficiently to optimize resource utilization, including classrooms, materials, etc.
  • Maintain accurate records.
  • Develop strong rapport with parents, children, and teachers.
  • Ensure brand standards are upheld, focusing on image, presentation, safety, and hygiene.
  • Cultivate a positive and nurturing learning environment.

Requirements:
The successful candidate will have a minimum 'N' Level certification and be proficient in standard English. Training will be provided to ensure the candidate's success in this role. Bilingualism is considered an asset.

Flexible Working Arrangement:
The position requires a commitment of at least 6 months, with a minimum of 3 working days per week. The flexible schedule includes:
  • Monday to Friday: 1pm to 9pm ($12 per hour)
  • Saturday and Sunday: 9am to 6:30pm ($15 per hour)

This opportunity allows individuals to balance their work and personal life while contributing to the growth and development of our organization. We value work-life balance and provide opportunities for professional growth and development.

Why Choose LCENTRAL?
We offer a supportive work environment, competitive compensation package, and opportunities for career advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

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