Dynamic Part-Time Customer Service Representative
2 days ago
LCentral is a reputable Premier English Specialist, providing quality enrichment for students from N1 to P6 since its inception in 2008. We seek a dynamic candidate as a permanent part-time Customer Service Executive.
Job Summary
We are looking for an exceptional individual to join our team as a Customer Service Support Specialist. The ideal candidate will possess excellent communication skills and be able to work effectively in a fast-paced environment.
Key Responsibilities:
- Assist with the day-to-day administration of the centre, including rostering, scheduling, payments, etc.
- Support student enrolments, handling enquiries, assessments, registration, etc.
- Schedule classes efficiently to optimize resource utilization, including classrooms, materials, etc.
- Maintain accurate records.
- Develop strong rapport with parents, children, and teachers.
- Ensure brand standards are upheld, focusing on image, presentation, safety, and hygiene.
- Cultivate a positive and nurturing learning environment.
Requirements:
The successful candidate will have a minimum 'N' Level certification and be proficient in standard English. Training will be provided to ensure the candidate's success in this role. Bilingualism is considered an asset.
Flexible Working Arrangement:
The position requires a commitment of at least 6 months, with a minimum of 3 working days per week. The flexible schedule includes:
- Monday to Friday: 1pm to 9pm ($12 per hour)
- Saturday and Sunday: 9am to 6:30pm ($15 per hour)
This opportunity allows individuals to balance their work and personal life while contributing to the growth and development of our organization. We value work-life balance and provide opportunities for professional growth and development.
Why Choose LCENTRAL?
We offer a supportive work environment, competitive compensation package, and opportunities for career advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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