Director of Regional Excellence

1 week ago

Singapore beBeeOperations Full time $120,000 - $150,000
Regional Operations Director

This leadership role oversees and drives continual improvement initiatives across multiple regions, ensuring strategic alignment, effective management, and seamless daily operations.

Key Responsibilities:
  • Provide thought leadership to stakeholders and spearhead alignment of business and operational strategies.
  • Manage budgeting processes, financial forecasting, and profitability.
  • Lead cost-efficient drives, ensuring optimisation, and oversee assets and infrastructure for long-term sustainability.
  • Ensure consistently high service delivery across all departments, lead customer experience strategies, and monitor compliance with internal policies and regulatory requirements.
  • Collaborate with internal teams on growth strategies, brand visibility, and demand generation, driving occupancy and rate performance through market insights, price, and revenue management.
  • Foster commercial partnerships with corporate clients, agencies, and online booking platforms, collaborate with business development teams on potential expansion projects and new initiatives, and ensure adherence to legal obligations and risk management protocols.
  • Maintain high standards in safety, hygiene, and operational integrity, liaise with owners, investors, and corporate leaders to share performance updates and strategic plans, provide transparent reporting and insights to support stakeholder decision-making, and manage employee performance, including goal-setting and reviews.
  • Mentor senior leaders on career development using structured tools and individual development plans.

Requirements:
  • Diploma or degree in Business Administration, Hospitality, or a related field of study.
  • Strong experience in similar roles, managing operations, and handling P&L.
  • Exceptional interpersonal skills, with strong stakeholder management skills, and strong communication skills, both written and verbal.
  • A hands-on approach and ability to work well in a small team.

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