Mission Critical System Support Technician

1 week ago


Singapore THALES SOLUTIONS ASIA PTE. LTD. Full time

About the Job:

We are seeking an experienced Mission Critical System Support Technician to join our team at Thales Solutions Asia PTE. LTD.

About the Role:

This role is responsible for maintaining and troubleshooting the hardware infrastructure and systems for a mission-critical Seamless Identity Management Platform for Experience (SIMPLE) system designed for Singapore Changi Airport.

Key Responsibilities:

  • Carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to SIMPLE
  • Restore the system to its operational condition
  • Monitor and maintain records of overall system operational availability and reliability
  • Manage spares provisioning, support, and test equipment and other tools stored at Authority site
  • Undertake store keeping functions in respect of receipt, issue, and disposal
  • Carry out serviceability check on spares and ensure prompt action to rectify any fault
  • Liaise with vendor to perform calibration services on test equipment used for preventive maintenance

Requirements:

  • 2 shifts of 12 hours, 24x7 operation
  • Able to cope in a highly pressured fast-paced environment
  • Prior working experience in Server/Network/Uninterruptible Power System/Security products such as Firewall, PIM, and PAM and Server Virtualization will be an added advantage
  • Customer-orientated with high level of service attitude
  • Good listening and analytical skills
  • Hardworking, outgoing, and enthusiastic
  • Positive working attitude
  • Team player, able to work independently, and with little supervision
  • Able to thrive in a dynamic environment
  • Able to understand system and architecture diagrams
  • Able to understand user operation environment
  • Willingness to pick up new technologies

Education and Experience:

  • Diploma/Bachelor's Degree in IT/Engineering discipline
  • CCNA certified
  • Minimally 1-2 years of experience in supporting network, security, server, and UPS
  • Minimally 1-2 years of experience in supporting mission critical systems with a stringent SLA of 99.9%


  • Singapore Amazon Full time

    Mission Critical Systems Experts are essential to the success of our business. As a resident engineer during new construction projects, you will support construction, commissioning, and turnover.The ideal candidate will have:Bachelor's Degree in Electrical Engineering or equivalent with 6+ cumulative experience in industrial or commercial...


  • Singapore This is an IT support group Full time

    Job Overview">">Key Responsibilities">">Requirements">">


  • Singapore A-IT Software Services Pte Ltd Full time

    Critical System Technician">We require a Critical System Technician to join our team. In this role, you will be responsible for monitoring and maintaining critical data centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems, and access control systems.">Your key responsibilities will...


  • Singapore TEMPSERV PTE. LTD. Full time

    Job Description:We are seeking a highly skilled Mission Critical Systems Engineer to join our team. The ideal candidate will have a strong background in electronics, information technology, or telecommunications, with experience in maintenance and troubleshooting of complex systems.Key Responsibilities:Perform on-site corrective maintenance to restore normal...


  • Singapore Singapore Technologies Engineering Ltd Full time

    We are a global technology, defense, and engineering group serving customers in over 100 countries.Our diverse portfolio of businesses across aerospace, smart city, defense, and public security segments uses technology and innovation to solve real-world problems.Headquartered in Singapore, we rank among the largest companies listed on the Singapore...


  • Singapore This is an IT support group Full time

    Key Skills and QualificationsThis role demands hands-on experience with electrical and mechanical systems, as well as expertise in non-expert areas. Familiarity with various UPS Systems, cooling architectures, and infrastructure redundancy configurations is crucial. Additionally, strong knowledge of energy efficiency principles and practices is...


  • Singapore This is an IT support group Full time

    Job DescriptionThis is an IT support group seeking a highly skilled Critical Environment Technician Manager to join our team.Company OverviewWe are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services,...


  • Singapore Microsoft Full time

    Business Function Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Technician. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a...


  • Singapore Microsoft Full time

    As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from making rounds, performing basic monitoring and inspection, documenting completed work, and escalating issues that arise. This...


  • Singapore Microsoft Full time

    As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical...


  • Singapore CUNDALL SINGAPORE PTE. LTD. Full time

    Cundall's Critical Systems team plays a crucial role in making mission-critical buildings more energy-efficient, sustainable, and cost-effective to operate. As a key member of our team, you will work on exciting and high-profile data centre projects in Singapore and SE Asia.About UsWe are a global consultancy dedicated to delivering sustainable and resilient...


  • Singapore Cundall Full time

    The Team: Cundall’s Critical Systems team play a key role in making mission critical buildings more energy efficient,sustainable and cost effective to operate.The team works almost exclusively in the data centre field, keeping abreast of current best practice while researching breakthrough technologies that shape furture trends. Our team are a source of...


  • Singapore Cundall Full time

    The Team: Cundall's Critical Systems team's mission is to play a key role in making buildings more energy efficient, sustainable and cost effective to operate - and we pride ourselves on our exemplary track record of designing innovative and sustainable mechanical and electrical solutions, that minimise the use of the natural resources. The team are a...


  • Singapore Microsoft Full time

    As a **Senior Critical Environment Technician (CET)** in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, working closely with Management to address operational, risk and safety situations, mentoring...


  • Singapore This is an IT support group Full time

    QualificationsTo be successful in this role, you will need:A High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related...


  • Singapore CUNDALL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesThe TeamCundall's Critical Systems team play a key role in making mission critical buildings more energy efficient,sustainable and cost effective to operate.The team works almost exclusively in the data centre field, keeping abreast of current best practice while researching breakthrough technologies that shape furture trends.Our team...


  • Singapore CUNDALL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesThe TeamCundall's Critical Systems team play a key role in making mission critical buildings more energy efficient,sustainable and cost effective to operate.The team works almost exclusively in the data centre field, keeping abreast of current best practice while researching breakthrough technologies that shape furture trends.Our team...


  • Singapore CUNDALL SINGAPORE PTE. LTD. Full time

    About UsCUNDALL SINGAPORE PTE. LTD.'s Critical Systems team delivers innovative electrical design solutions for mission-critical buildings, focusing on energy efficiency, sustainability, and cost-effectiveness. Our team excels in the data centre field, staying updated with current best practices and researching breakthrough technologies.We value our...


  • Singapore CUNDALL SINGAPORE PTE. LTD. Full time

    TheTeamCundall's Critical Systemsteam play a key role in making mission critical buildings moreenergy efficient,sustainable and cost effective to operate.The teamworks almost exclusively in the data centre field, keeping abreastof current best practice while researching breakthroughtechnologies that shape furture trends.Our teamare a source of world leading...


  • Singapore Microsoft Full time

    Business Function Overview In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Technician. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a...