Critical Environment Technician

2 weeks ago

Singapore Microsoft Full time

As a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from making rounds, performing basic monitoring and inspection, documenting completed work, and escalating issues that arise. This opportunity will give you the chance to learn from more experienced colleagues and Senior Technicians, develop an understanding of our datacenter environment, and accelerate your career growth in the process.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Responsibilities**:

- With supervision, you will make rounds and work on assigned tasks while building your knowledge of operating equipment and systems within a set discipline.
- Perform basic monitoring and inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions.
- Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs).
- Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
- Provide necessary escorts for third-party contractors, sub-contractors, vendors, and service providers on site based on the appropriate severity-level procedures.
- Understand, follow, and ensure safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), business processes, and procedures to properly perform work in a safe and reliable manner in accordance with applicable governmental and Microsoft requirements.
- Recognize safe versus unsafe working conditions and respond accordingly. Seek to escalate immediately when unsafe working conditions are observed.
- Embody our culture and values

**Qualifications**:
**Required Qualifications**:

- High School Diploma, GED OR equivalent experience.
- Ability and willingly to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
- Sound understanding of Mechanical and/or Electrical equipment operations and troubleshooting

**Background Check Requirements**:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following **Preferred Qualifications**:

- Diploma/technical trade certification, Majoring in Electrical Systems/Controls, or equivalent AND 4+ year(s) mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
- OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
- OR equivalent experience.

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