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Sales Inquiry Manager
3 weeks ago
This is a dynamic role that demands the skills of a professional with exceptional customer service expertise, sales acumen and procurement knowledge.
The ideal candidate will be responsible for managing daily sales inquiries from customers on products, solutions, and/or services, and providing responsive after-sales support.
Key Responsibilities:
- Manage day-to-day sales enquiries from customers
- Respond to complaints from customers and render after-sales support
- Liaise with Customers to coordinate shipment of goods locally and overseas
- Create pro-forma invoices for goods ordered by overseas offices or customers
- Track delivery status of goods to overseas offices or customers' site
Requirements:
- 3-years experience in Procurement and Customer Service
- Diploma in Business Administration or similar qualification
- Pleasant disposition with excellent communication skills
- Proficient in MS Excel
- Experience with Sage 300 system is essential
- Excellent verbal and written English communication skills
We seek an individual who can work effectively as part of a team environment. A highly motivated and organized professional with excellent communication skills is required.