Coffee Shop Operations Director

2 days ago

Singapore beBeeManagement Full time $40,000 - $60,000
Operations Director Opportunity

We are seeking a skilled and experienced Operations Director to oversee the smooth operation of our coffee shop.

The successful candidate will have excellent leadership skills, be able to manage multiple priorities, and ensure that our customers receive exceptional service.

Key Responsibilities:

  • Manage daily operations, ensuring efficient workflow and excellent customer service.
  • Source and manage tenants for food stalls, including contract negotiations and rent collection.
  • Handle daily sales settlement, manage inventory, and source suppliers with competitive pricing.
  • Conduct stock takes, order supplies, and maintain healthy inventory levels.
  • Ensure compliance with safety and hygiene guidelines, maintaining a clean and safe environment for customers and staff.
  • Supervise, lead, and motivate the team, ensuring fairness in scheduling and providing opportunities for growth and development.
  • Handle customer feedback and complaints, ensuring consistent quality of service and resolving issues promptly.
  • Perform additional tasks as required, including assisting with events, managing inventory, and maintaining equipment.

Requirements:

  • Education: Diploma in any field of study.
  • Experience: Minimum 2 years of experience in coffee shop or food court management.
  • Skills:
    • Strong communication and negotiation skills.
    • Excellent team player with leadership skills.
    • Good knowledge of Microsoft Office, especially Word and Excel.

Benefits:

  • Competitive Salary Package.
  • Opportunities for Professional Development and Career Advancement.
  • Dynamic Work Environment with a Passionate Team.

If you are a motivated and experienced operations professional looking for a new challenge, we would love to hear from you.

Tell employers what skills you have

Negotiation Financial Management Operations Management Compliance Team Management Customer Service Scheduling Pricing

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