Field Service Engineer
2 weeks ago
We are seeking a highly skilled Field Service Engineer to join our team at RecruitPedia Pte. Ltd. as a key member of our life-science sector client's ongoing transformation projects.
Key Responsibilities- Perform Verification, Calibration, and Preventive Maintenance
- Execute verification, calibration, and preventive maintenance tasks in accordance with in-house Metrology Standard Operating Procedures (SOPs).
- Maintain Calibration and Qualification Tools
- Ensure timely upkeep and maintenance of calibration and qualification tools to ensure optimal performance.
- Coordinate with External Third-Party Vendors
- Coordinate with and oversee External Third-Party (3P) vendors for calibration, preventive maintenance, qualifications, and repairs.
- Ensure Vendor Compliance
- Ensure External 3P vendors meet customer off-site and on-site qualifications prior to service execution.
- Respond to Ad-Hoc Service Requests
- Respond promptly to ad-hoc service requests from laboratory end-users, adhering to the agreed Service Level Agreement (SLA).
- Recommend Inventory Levels
- Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
- Document and Manage Service Records
- Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
- Facilitate Clear Communication
- Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.
- Education
- Diploma or bachelor's degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.
- Skills
- Preventive Maintenance
- Asset Management
- Inventory
- Service Level
- Metrology
- Laboratory
- Mechanical Engineering
- Service Delivery
- Calibration
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