Mall Ambassador

1 month ago


Singapur, Singapore Marina Bay Sands Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Mall Concierge Intern at Marina Bay Sands. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our guests.

Key Responsibilities

  • Provide excellent customer service and support to shoppers and guests
  • Attend to customer enquiries and feedback to improve customer experience
  • Perform mall marketing redemptions and other duties as assigned
  • Provide VIP service to luxury shoppers
  • Plan and execute service campaigns to motivate the team towards service excellence
  • Perform secondary duties including brochure requisition, bulletin board updates, equipment maintenance, stationery requisition, first aid inventory, and counter cleanliness

Requirements

  • Keen to work in an exciting and learning environment
  • Great personality with excellent customer service attitude
  • Positive attitude, humble, and willing to learn
  • Basic knowledge of MS Office (Word and Excel)
  • Willing to work in rotating shift work

Terms and Conditions

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies, and procedures, including without limitation the rules of conduct of the Company.


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