Customer Service Representative
4 weeks ago
As a key member of our team, you will be responsible for handling day-to-day business operations at MindFlex Education Pte Ltd. This includes attending to interested clients through various warm leads and providing administrative support to ensure seamless services.
Responsibilities
- Manage client relationships and coordinate tuition lessons
- Utilize custom-made company software for automation and data management
- Provide exceptional customer service and after-sales support
- Assist in shortlisting and recommending tutor profiles based on client criteria
Requirements
- Friendly, passionate, and energetic individual with strong communication skills
- Organized and proficient in administrative tasks
- Ability to commit for a minimum of 1 year
- Poly & university fresh graduates welcome, no experience required
What We Offer
- Competitive salary structured towards employee growth ($2,700-$4,300/Month + CPF)
- Attractive monthly team incentives from $200-$800/Month
- Clear salary progression and annual review (minimum 5-10% increase)
- Opportunities for career advancement and professional development
Our Culture
- Fun and vibrant office environment with a relaxed setting
- Spacious office with modern facilities and entertainment options (pool table, PlayStation 5, karaoke set, etc.)
- Regular company meals, outings, and events
- Full leave benefits (PH, Annual Leave, Sick Leave) and low staff turnover rate
Why Work with Us?
- Collaborative and supportive team environment
- Opportunity to work in a dynamic industry with a leading education agency
- Bright Hill MRT (Thomson-East Coast Line) conveniently located near our office
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