Data Center Operations Specialist

6 days ago

Singapore beBeeDataCenterOps Full time $90,000 - $120,000
Job Title: Data Center Operations Specialist

Description:

The ideal candidate will have a strong background in data center operations, with experience in system monitoring, incident response, and routine maintenance. They will possess excellent communication skills and be able to work effectively with cross-functional teams.

Responsibilities:

- Monitor and maintain data center infrastructure, including power distribution units (PDUs), uninterruptible power supplies (UPSs), and generators.

- Respond to and resolve incidents in a timely and efficient manner, minimizing downtime and ensuring business continuity.

- Perform regular health checks and coordinate preventive maintenance to ensure the optimal performance of data center systems.

- Troubleshoot hardware, software, and network issues, escalating problems to senior technicians or external vendors as needed.

- Document incidents, solutions, and standard operating procedures (SOPs) for future reference.

Requirements:

- 1+ year of hands-on experience in data center operations, including system monitoring, incident response, and routine maintenance.

- Possess a certification in data center facilities operations or an equivalent qualification that demonstrates understanding of data center infrastructure, safety, and operational standards.

- At least 3 years of proven experience in application helpdesk support, providing technical assistance to users and resolving software/application issues.

Preferred Skills:

  • Excellent communication and interpersonal skills.
  • Strong troubleshooting and problem-solving skills.
  • Proficient in documentation and process improvement.
  • Experience with IT service management tools, such as ticketing systems and knowledge bases.

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