Business Systems Specialist
7 days ago
Job Overview
We are seeking a highly skilled Business Systems Specialist to join our team at NTU. In this role, you will play an instrumental part in translating business needs into effective IT solutions that support our university's goals.
The ideal candidate will have experience in requirements gathering, documentation, systems analysis and design, as well as excellent analytical skills and the ability to identify and resolve complex issues.
Key Responsibilities:
- Oversee project planning, monitoring, and execution to ensure timely delivery within scope.
- Analyze business processes, gather business requirements, and translate into functional specifications.
- Provide regular project updates to stakeholders and address any arising issues.
- Support multiple applications and platforms while ensuring adherence to IT policies, procedures, and service level agreements.
- Continuously assess and optimize system performance to drive improvements.
Requirements:
- Degree in Computer Science, Computer Engineering, Software Engineering or related discipline.
- Minimum 8 years relevant experience, ideally in IT or higher education environment.
- Experience with Training Management system, CRM software; and data analysis tools such as Power BI, QlikSense etc. preferred.
- Excellent analytical skills and the ability to identify, analyze and resolve complex issues.
- Strong problem-solving skills.
- Excellent communication skills and the ability to collaborate across functional teams.
- Ability to design and develop scalable, maintainable, and efficient applications to meet business requirements.
- A collaborative and team-oriented approach to work.
- Customer service orientation and a commitment to quality.
About NTU
Hiring Institution: NTU (Nanyang Technology University - Main Office - HR)
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