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Sales and Operations Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Sales and Operations Support Executive to join our team at YU FISH PRIVATE LIMITED. As a key member of our sales and operations team, you will be responsible for providing administrative support, coordinating sales efforts, and ensuring seamless customer service.
Key Responsibilities- Process purchase orders, approve invoices, and negotiate with vendors to ensure timely delivery of supplies.
- Track sales orders, coordinate quotes with the sales team, and provide exceptional customer service to manage customer accounts.
- Perform data entry duties to track key metrics and maintain accurate records.
- Expedite rush orders, alter sales orders and shipping information as required, and ensure timely tracking of air shipments.
- Maintain an organized filing system for the sales and operations team and provide assistance to team members and executives as needed.
- Computer literacy: Proficient in data entry, typing, and basic spreadsheet and word processing skills.
- Time management: Ability to handle multiple tasks simultaneously and complete tasks efficiently.
- Customer service: Strong professional communication skills, including in-person and phone interactions with company representatives, clients, and customers.
- Communication: Clear and concise communication skills to explain concepts and resolve customer issues.
- Problem-solving: Critical and creative thinking skills to identify and resolve product and order issues.
- Ability to multitask
- Microsoft Office
- Microsoft Excel
- Arranging
- Information Technology
- Data Entry
- Vendor Management
- Time Management
- Administrative Support
- Customer Service
- Creative Thinking
- Shipping
- Computer Literacy