Enterprise Service Management Professional

7 days ago


Singapore IBM SINGAPORE PTE LTD Full time
About the Role

As a ServiceNow Architect, you will be part of a dynamic team that helps customers unlock the full potential of the ServiceNow Platform.

Your primary responsibility will be to provide technical advisory services to customers, ensuring they get the most out of their ServiceNow investment.

You will work closely with customers to understand their business needs and design solutions that address those needs.

In this role, you will also have the opportunity to develop relationships with technical and business leaders at customer sites, understanding their digital transformation vision and how ServiceNow can help them achieve it.

What You'll Need:

  • Degree in Computer Science, Software Engineering, or equivalent.
  • More than 4 years of ServiceNow Development Experience and 3 years of Solution Architect Role.
  • Success driving complex issues through analysis and resolution.
  • Large program experience leading end-to-end architecture and design.
  • Cloud application technology experience.
  • Experience helping customers deploy and see the value of the products they have purchased.
  • Configuration experience in ServiceNow IT Workflows, Employee Workflows, Customer Workflows, and Creator Workflows in projects over multiple towers.
  • Comprehensive experience in at least 3 of these modules: ServiceNow ITSM, CSM, ITOM/ITAM, SPM, IRM, and SecOps.


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