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Lead Team Specialist

2 weeks ago

Singapore JAPAN FOODS ENTERPRISES PTE. LTD. Full time
Job Description

We are seeking a highly skilled and experienced Lead Team Specialist to join our team at Japan Foods Enterprises Pte. Ltd.

The ideal candidate will have strong management skills, be able to lead and motivate a high-performance team, and ensure excellent customer service.

Key Responsibilities:

  • To undergo management training for Front of House (Floor) and Back of House (Kitchen)
  • Lead and manage a high-performance team and develop talents
  • Attend to customers' needs and queries
  • Handle and resolve customer complaints
  • Provide management and administrative support
  • Assist managers in completing daily tasks and oversee an efficient and effective day-to-day operation of the branch or outlet
  • Maintain a clean and safe working environment
  • Assist in recruitment, training, and marketing campaigns
  • Couch and develop colleagues to meet standard operating procedures
Requirements

To succeed as a Lead Team Specialist, you will need:

  • Diploma in Management, Business, Hospitality, or relevant fields
  • Strong management skills with the ability to lead and manage a team
  • High energy and strong interpersonal skills
  • Well-groomed and professional appearance
  • Strong verbal and written communication skills
  • Able to work shifts, weekends, and public holidays