CRM Specialist

4 days ago

Singapore Crypto.com Full time
Crypto.com is seeking a CRM Specialist (TradFi) to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages.

The CRM Specialist (TradFi) will report directly to the CRM Manager and work closely with in-house marketing, product, and creative teams. The Specialist must demonstrate a deep understanding of the company's product, identify consumer touchpoints, and propose actionable items to meet customers' needs. The ideal candidate should possess strong research and communication skills, be highly organized and detail-oriented, and be capable of managing multiple projects simultaneously.

Responsibilities
    • Collaborate with cross-functional teams (Product, Marketing, Creative, Tech) for effective GTM strategies
    • Assist CRM Manager in planning and executing CRM & campaign programs
    • Drive platform retention, engagement, and usage metrics (e.g. new-fund deposit, cross-selling conversion)
    • Manage user segmentation, communication delivery (emails, push notifications, in-app messages), and performance evaluation.
    • Use data analytics to anticipate user behavior, including product preferences and purchasing patterns, to create new touchpoints and implement targeted upselling and cross-selling strategies within an optimized framework
    • Conduct comprehensive experiments throughout the customer lifecycle to identify successful strategies for funnel conversion and customer engagement
    • Plan and integrate data points with the CRM applications
    • Coordinate analysis of industry trends to meet business objectives
    • Create hypotheses, run A/B tests, and apply basic statistics to improve campaign performance.
Requirements
    • Minimum 2 years of experience in growth, marketing, CRM or BA roles
    • Robust knowledge of digital assets and traditional fiance
    • In-depth understanding of economic trends and analyzing market indicators (TradingView charts, such as EMA, MACD, RSI, and Bollinger bands).
    • Proficient in delivering campaigns and managing automation with rigorous A/B testing
    • Sensitive to numbers, logical thinking, and analytical skills
    • Proven track record of using data and analytics tools to increase performance and enhance customer experience
    • Excellent command of English; Mandarin proficiency is a bonus
    • Excellent project management and communication skills
    • Experience working to enable marketing personalization and dynamic content with 1st and 3rd party data.
    • Experience in SQL or HTML is an advantage
    • Familiarity with CRM software (e.g., Braze, Hubspot, Salesforce) is a plus
    • Demonstrates a strong sense of ownership, responsibility, and commitment
    • Self-directed learner with a motivated attitude
    • Quick to adapt to ever-changing and volatile market conditions
    • Interest in and familiarity with financial news preferred

  • CRM Specialist

    3 days ago

    Singapore Crypto.com Full time

    Crypto.com is seeking a CRM Specialist (TradFi) to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages.The CRM Specialist (TradFi) will...

  • Crm specialist

    3 weeks ago

    Singapore TIME's Group Full time

    Database Development & Administration (Information & Communication Technology) Join Our Alpha Iota Family, Where Everyone Wins! ● Hybrid Working● Learning & Development Programs to Upskill Yourself● Lucrative Salary Package● Health and Wellness Perks & Benefits● Motivating and Supportive Teams● Quarterly Team Events....and lots more! Are you a...

  • CRM Specialist

    3 weeks ago

    Singapore TIME's group Full time

    Database Development & Administration (Information & Communication Technology)Join Our Alpha Iota Family, Where Everyone Wins!● Hybrid Working ● Learning & Development Programs to Upskill Yourself ● Lucrative Salary Package ● Health and Wellness Perks & Benefits ● Motivating and Supportive Teams ● Quarterly Team Events ....and lots more!Are you...

  • Senior CRM Specialist

    3 weeks ago

    Singapore Crypto.com Full time

    Crypto.com is seeking a Senior CRM Specialist for 9 months to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages.The Specialist will...

  • Senior /CRM Specialist

    4 days ago

    Singapore Crypto.com Full time

    Crypto.com is seeking a (Senior) CRM Specialist (App Trading Focus) to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform transaction, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages. The new...

  • Senior CRM Specialist

    3 days ago

    Singapore Crypto.com Full time

    Crypto.com is seeking a (Senior) CRM Specialist (App Trading Focus) to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform transaction, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages.The new...

  • Senior CRM Specialist

    3 weeks ago

    Singapore minden.ai Full time

    minden.ai is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners Breadtalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek. We are on a mission to redefine how brands engage with their customers through the power of machine learning and artificial...

  • Hubspot crm specialist

    4 weeks ago

    Singapore Vertis Full time

    About Us: Innovate. Create. Elevate. At Vertis, we are on a mission to constantly innovate and create exceptional digital solutions. Our goal is to elevate our clients' brands and the experiences they deliver to their customers through the power of technology-driven creativity. Our people are the catalyst, empowering our clients to successfully...

  • Hubspot crm specialist

    1 month ago

    Singapore Vertis Digital Full time

    About Us: Innovate. Create. Elevate. At Vertis, we are on a mission to constantly innovate and create exceptional digital solutions. Our goal is to elevate our clients' brands and the experiences they deliver to their customers through the power of technology-driven creativity. Our people are the catalyst, empowering our clients to successfully...

  • CRM Data Insights Specialist

    4 weeks ago

    Singapore JOBALLY PTE. LTD. Full time

    Job Description:We are seeking a highly skilled CRM Data Insights Specialist to join our team at JOBALLY PTE. LTD.About the Role:This is an exciting opportunity to leverage your analytical skills and experience in CRM to drive business growth and customer loyalty.The CRM Data Insights Specialist will work closely with the Senior Manager, Brand Marketing,...

  • This is an IT support group | Senior CRM Specialist

    2 weeks ago

    Singapore This is an IT support group Full time

    Crypto.com is seeking a Senior CRM Specialist for 9 months to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages. The Specialist will...

  • Data Analytics and CRM Specialist

    4 weeks ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    About the RoleWe are seeking a highly skilled Data Analytics and CRM Specialist to join our team at BUSINESS EDGE PERSONNEL SERVICES PTE LTD.

  • Dynamics CRM Technical Specialist

    2 months ago

    Singapore D L RESOURCES PTE LTD Full time

    Company OverviewD L RESOURCES PTE LTD is a leading provider of innovative solutions. As a forward-thinking organization, we are seeking an experienced Dynamics CRM Technical Specialist to join our team.

  • Senior /CRM Specialist (9 month contract)

    3 weeks ago

    Singapore Crypto.com Full time

    Crypto.com is seeking a Senior or CRM Specialist for 9 months to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages. The Senior / CRM...

  • Membership Administration and CRM Specialist

    4 weeks ago

    Singapore Singapore Human Resources Institute (SHRI) Full time

    Job SummaryWe are seeking a highly motivated Membership Administration and CRM Specialist to join our team at the Singapore Human Resources Institute (SHRI). This internship offers an exceptional opportunity to gain hands-on experience in membership administration, customer relationship management, and data analysis.

  • Luxury Marketing and CRM Specialist

    4 weeks ago

    Singapore RECRUIT EXPRESS PTE LTD Full time

    Job OverviewWe are seeking a highly skilled Luxury Marketing and CRM Specialist to join our team at RECRUIT EXPRESS PTE LTD. The ideal candidate will have extensive experience in developing and executing marketing strategies to drive brand awareness, customer engagement, and sales growth for luxury brands.Salary: SGD 80,000 - SGD 120,000 per...

  • (Senior) CRM Specialist

    2 weeks ago

    Singapore FORIS ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesCrypto.com is seeking a Senior or CRM Specialist for 9 months to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser...

  • (Senior) CRM Specialist

    3 weeks ago

    Singapore FORIS ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesCrypto.com is seeking a Senior or CRM Specialist for 9 months to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser...

  • Crypto.com | Senior

    2 weeks ago

    Singapore Crypto.com Full time

    Crypto.com is seeking a Senior CRM Specialist for 9 months to support the execution of cross-channel communications for our up-and-coming e-commerce platform. Key functions will include driving platform retention, engagement, and usage metrics, via channels including but not limited to push notifications, email, and in-browser messages. The Senior CRM...

  • Senior CRM Administrator

    3 weeks ago

    Singapore ANTER RECRUITMENT PTE. LTD. Full time

    Job Description:We are seeking a skilled CRM System Optimization Specialist to join our team at ANTER RECRUITMENT PTE. LTD.This is a challenging role that requires a strong background in CRM administration, optimization, and customization. As a Senior CRM Administrator, you will be responsible for ensuring the efficient operation of our CRM system, managing...