Associate/ Analyst
2 weeks ago
Global Transaction Services is a product group within DBS' Institutional Banking Group focused on the management and sale of Cash Management (including transactional FX payments), Documentary and Open Account Trade Finance, and Securities & Fiduciary products and services to corporates, financial institutions, and SMEs.
And in DBS Globesend, we are on a bold mission to revolutionize cross-border payments. Our vision is to create a seamless, transparent, and cost-effective experience for individuals and businesses worldwide. We are committed to building the best cross-border payment platform in the world, and we are looking for passionate individuals to join our high-performing, innovative team.
Aligned with DBS PRIDE values, we foster a culture of collaboration, hard work, respect, integrity and continuous improvement As part of the team, you will play a crucial role in delivering a seamless and transparent payment experience for our customers. This role requires individuals who is;
- result oriented and passionate about exceeding customer expectations and contributing to our shared vision of redefining the future of cross-border payments,
- looking for opportunity for growth and advancement in a dynamic and innovative environment.
- embraces a culture of collaboration, respect and continuous learning
We are seeking a highly organized and detail-oriented Sales Support Officer to join our dynamic sales team. You will play a critical role in supporting our sales team by providing administrative, logistical, and technical assistance, ensuring smooth operations and maximizing sales efficiency. This is a rewarding opportunity for a proactive individual who thrives in a fast-paced environment and enjoys working collaboratively.
Responsibilities
- Provide administrative support to the sales team.
- Prepare sales presentations, proposals, and other sales materials.
- Process sales orders, track customer information, and maintain accurate sales records.
- Respond to customer inquiries promptly and professionally, providing excellent customer service.
- Assist with lead generation and qualification activities.
- Maintain a strong understanding of the company's products and services.
- Contribute to team projects and initiatives as needed.
- Strong administrative and organizational skills with a keen eye for detail.
- Excellent communication and interpersonal skills.
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with CRM software is a plus.
- Ability to work independently and as part of a team.
- Excellent time management and prioritization skills.
- At least Diploma or equivalent qualification.
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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