Current jobs related to AVP/Senior Associate, Operations Risk and Control Assurance Manager, Customer Centre, Consumer Banking Group Operations, Technology - Singapore - DBS Bank Limited
-
Singapore DBS Bank Full timeSVP, Risk and Control, Customer Centre, Consumer Banking Group Operations, Technology & Operations Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality, and control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
-
Singapore DBS Bank Limited Full timeAnalyst, Secured Loan Operations, Consumer Banking Group Operations, Technology & Operations Analyst, Secured Loan Operations, Consumer Banking Group Operations, Technology & Operations Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
Senior Associate, Risk, Control
2 weeks ago
Singapore DBS Bank Limited Full time• Establishes and oversees the applications of the bank's policies, standards and regional operational handbook and governance. Engaging with stakeholders to create sustainable solutions implementing adequate controls. • Conduct regular risk assessment and monitoring to identify, assess, and mitigate risks across customer center. • Collaborate with...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
AVP, Operational Risk Management, Risk Dept
2 days ago
Singapore Sumitomo Mitsui Banking Corporation Full timeAVP, Operational Risk Management Manage and enhance existing Operational Risk Management frameworks to meet new regulatory and operational requirements in APAC Work closely with stakeholders in the 3LoDs to implement appropriate risk governance/oversight, design/determine/establish metrics like KRIs, implement controls and promote best practices that...
-
Singapore DBS Bank Limited Full timeJob Title: VP, Team Lead, Credit Operations, Consumer Banking Group, TechnologyDBS Bank Limited is seeking a highly skilled and experienced professional to join our team as a VP, Team Lead, Credit Operations, Consumer Banking Group, Technology. In this role, you will be responsible for leading a team of credit operations professionals and overseeing the...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
Singapore Sumitomo Mitsui Banking Corporation Full timeSMBC Singapore is the Regional Hub for SMBC Asia Pacific Branches outside of Japan. As part of the Governance Planning Department for Asia Pacific, the Operations Planning Group supports the activities to ensure operations resilience, control and governance across business functions and branches in APAC This position will lead a team that works closely with...
-
Singapore Sumitomo Mitsui Banking Corporation Full timeSMBC Singapore is the Regional Hub for SMBC Asia Pacific Branches outside of Japan. As part of the Governance Planning Department for Asia Pacific, the Operations Planning Group supports the activities to ensure operations resilience, control and governance across business functions and branches in APAC This position will lead a team that works closely with...
-
Singapore Sumitomo Mitsui Banking Corporation Full timeThe Regional Hub for SMBC Asia Pacific Branches outside of Japan is SMBC Singapore. As part of the Governance Planning Department for Asia Pacific, the Operations Planning Group supports the activities to ensure operations resilience, control and governance across business functions and branches in APACJob ResponsibilitiesDevelop and implement policies,...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
-
Operational Risk Manager
3 weeks ago
Singapore DBS Bank Limited Full timeJob Title: VP/AVP, Operational Risk ManagerDBS Bank Limited is seeking a highly skilled and experienced Operational Risk Manager to join our team. As a key member of our Risk Management Group, you will be responsible for developing and implementing the Third Party Risk Management (TPRM) program across the bank.Key Responsibilities:Develop and manage the...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
Singapore DBS Bank Limited Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...
-
Singapore DBS Bank Limited Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
AVP/Senior Associate, Operations Risk and Control Assurance Manager, Customer Centre, Consumer Banking Group Operations, Technology
3 months ago
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Role Overview
Role resides within the Risk, BCM and Control Assurance team in Customer Centre Singapore which oversees the operational risk related activities independently. Candidate is responsible for operational risk assessment as well as ensuring units are in compliance with policies and standards stipulated by the bank.The candidate needs to be analytical, has the agility to closely adapt to change and ability to consistently identify, measure and monitor controls and escalate risk. The role covers the support of control assurance function with people manager responsibility.
Responsibilities
- Execute operational risk management initiatives, ensuring alignment with organizational objective.
- Establishes and oversees the applications of the bank's policies, standards and regional operational handbook and governance. Engaging with stakeholders to create sustainable solutions implementing adequate controls.
- Conduct regular risk assessment and monitoring to identify, assess, and mitigate risks across customer center.
- Collaborate with cross-functional teams to ensure risk considerations are integrated into business decisions.
- Independently assess risk and drive actions to address the root causes that persistently leads to operational lapses through in-depth review and challenging current processes.
- Perform deep-dive reviews or investigation into risk incidents to identify root cause(s) and provide recommendations to address the control weakness.
- Key support for internal/ external audit engagement facilitating timely submission of 'request for information' (RFI)
- Manage audit issues and ensure compensating controls are in place tracking with action owners for timely completion.
- Issues management through Key Risk Indicators (KRI), risk events review and risk mitigation to prevent repeat issues.
- Risk Reporting for monthly business review, risk forums and analyze trend and emerging risk as required.
- Support team in the management of Business Continuity Management Action.
- Active engagement and liaisons with key stakeholders such as Compliance, Legal, HR and Information Security on issues and reporting
- Support the develop of continuous risk trainings for the centre and initiate risk campaigns to increase risk awareness in customer centre.
- Provide support to customer centre in maintaining healthy service level when required
- Min Degree holder with at least 5 years of risk management experience in a Banking/ Financial Institution.
- Prior experience of risk or controls related functions.
- Knowledge of Customer Centre environment, preferably in a banking industry
- Prior experience of data analytics would be an added advantage
- Detail-minded, organized and able to work independently.
- Self-motivated individual with strong risk mindset and control sense
- Strong teamwork values and initiative to support team when required.
- Experience in developing and reviewing robust controls will be an advantage.
- Ability to work in a fast-paced environment with a focus on delivery.
- Analytical problem solving with good interpersonal and communications skills
- Good knowledge of the bank's products, services, processes, and procedures
- Knowledge of operational risk assessment methodology, including developing risk mitigation strategies will be a plus.
- Analytical skills to collate data, generate risk reports and analyze trends.
- Proficient in MS Office such as Word, PowerPoint, Excel
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
