VP/SVP, Data Translator, Technology

2 months ago

Singapore DBS Bank Limited Full time
Business Function

Group Technology and Operations (T&O) Data Chapter is committed to building maximising key data and analytical capabilities to transform T&O. Data empowers our everyday operations and through a strategic focus across operations automation, service management, quality & control checks, and customer / employee experience, we aim to enable an AI Fuelled T&O.

About the role

Make your mark by helping us enable T&O to create experiences that matters to our employees and customers, through embedding data and analytics pervasively through T&O operations. In your role as a senior Data Translator, you will lead and partner T&O strategically in this journey. Your focus will be on ensuring we break new grounds sustainably and create economic impact within T&O. This will require key partnerships across business, technology, transformation and data chapter teams.

Responsibilities:

Strategic delivery & Thought Leadership:
  • SME in driving scalable data and advanced analytical solutions with economic impact
  • Translate business problem/opportunities into tangible analytics requirements including AIML initiatives (and GenAI opportunities)
  • Understand business drivers and lead the development of control towers utilizing Data Driven Operation Model (DDOM).
  • Evaluate new techniques and technologies in industry to address business challenges and to leverage for internal improvements
  • Manage a portfolio of initiatives across Operate and Build effectively taking into consideration the lens of priority, impact, and risk.
  • Oversee the measurement, development, and execution of initiatives and workstreams
  • Champion a culture of experimentation and test-learn-scale approach to drive continuous improvement towards target outcome
Strong Collaborator & Operational Excellence:
  • Strong experience in stakeholder management and ability in storytelling even for complex areas
  • Foster strong collaboration between Business, Technology, and Data SME teams to ensure cohesive integration of data and advanced analytics.
  • Understand Voice of the Customer (VOC), manage business challenges, and challenge status quo to shape our strategy across deliverables.
  • Lead the overall reporting and updates to executive forums and stakeholders
Requirements :
  • Bachelor's degree (or higher) with a minimum of 10 years of progressive experience in data analytics and business intelligence
  • Strong leadership and senior stakeholder management skills.
  • Proven track record of successfully leading and delivering data-driven and data science initiatives that resulted in significant business outcomes.
  • Exceptional communication, interpersonal, analytical, and problem-solving skills.
  • Strong ability to clearly communicate and story tell to non-technical audiences.
  • Self-motivated with a can-do attitude. Comfortable in navigating ambiguity in a complex environment.
  • Collaborative mindset with a demonstrated ability to work effectively with cross-functional teams and departments.
  • Strong experience in business and analytical analysis e.g., interpret business needs into analytical requirements. Proven ability in problem solving through iteration and hypothesis testing.
  • Well versed with data analytics techniques like predictive, prescriptive, ML and AI.
  • Passionate with technology and analytics, industry trends and developments.
Not mandatory, but will be an added advantage:
  • Knowledge or work experience in financial services domain.
  • Familiarity in statistical computer languages (R, Python, SQL, etc.) to manipulate data and draw insights from large data sets.
Note: This job description provides an overview of typical responsibilities and qualifications for the VP/SVP translator role in the analytics domain. The role may evolve and require additional responsibilities based on organizational needs and priorities.

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