Membership & Partnership (Assistant Manager / Manager)

3 weeks ago


Singapore 33club Pte. Ltd. Full time

Our club is a private members-only community for Founders, CEOs, Entrepreneurs, and Investors - a new paradigm and community for successful business owners building a legacy of their own.

Join us and participate in our community and our members' journeys.

We are looking for a Manager with experience in high-networth industry to develop and execute strategies in these areas - offerings, audience, membership, partners and sponsors.

Major Responsibilities :

Offerings (Events, Rewards, Benefits, Products, Services and Payment Methods etc)

  • Build customer experience and loyalty through benefits and rewards, by identifying the right partners and sponsors based on the Brand's goals and strategies
  • Build campaigns and execute promotions or educational materials to promote and deliver such benefits, rewards, collaborations to target audience and customers
  • Develop and maintain placard/handbook on offerings
  • Educate operations staff on offerings
  • Develop and execute marketing calendar

Audience, Membership, Partners and Sponsors

  • Develop and execute membership growth strategies, including lead generation, marketing campaigns, and event planning
  • Widen target audience through selected partners that are in line with the Brand's positioning
  • Build brand presence through events, promotions and collaborations
  • Create proposals, presentations and materials to nurture partnership opportunities
  • Identify gaps in partnerships and propose partnership roadmap
  • Develop a partnership pipeline, e.g. identify categories, shortlist potential partners, contact, screen, and select deals that are aligned with Company's strategies
  • Good understanding of partners' T&Cs and clear and accurate documentation of all initiatives
  • Manage member database and track member activity
  • Provide exceptional member service, including responding to member inquiries and resolving member problems
  • Track and report on membership metrics, including membership growth, renewal rates, and member satisfaction

Others

  • Review and maintain contracts and identify risks and incorporate clauses to safeguard the Company
  • Work closely with other business units to communicate and collaborate on market initiatives
  • Support any other marketing initiatives as required

Requirements:

  • A degree in marketing/business marketing or a related field
  • Minimum 5+ years of marketing experience
  • Preferably experienced in loyalty and rewards programs, merchant (ecommerce, payment, dining, retail, travel etc) partners etc
  • Strong partner acquisition proof and relationship building skills, natural flair for building rapport with others
  • Experience in high-worth lead generation
  • Natural flair for building rapport with others
  • Excellent communication and writing skills.
  • Strong work ethic and self-starter.

Workplace: Raffles Place



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