Executive, Governance

2 weeks ago


Singapore Sg Enable Ltd. Full time

OVERALL JOB RESPONSIBILITY

  • To engage customers and/or caregivers to identify their needs and provide them with relevant information and signpost them to the appropriate parties for support
  • To provide administrative support for the operations of the Governance and Service Excellence Division

DUTIES & RESPONSIBILITIES

  • Provide information to persons with disabilities, caregivers and other persons visiting the Information and Career Centre of the Enabling Village
  • Attend to enquiries relating to SG Enable and other schemes and services
  • Support Business Units in first-level screening of application for SG Enable's schemes and services
  • Conduct first level assessment of client's needs before referring them to the relevant parties for assistance.
  • Document the details of enquiries received and advice given
  • Assist in compiling the monthly reports for enquiries received by the Information and Career Centre
  • Man the inbox for the Information and Career Centre
  • Assist in record keeping and archiving
  • Assist in updating the escalation list for the points of contact in Business units (BU) for public enquiries
  • Follow up with Business Units to close outstanding enquiries
  • Provide support for division's initiatives and events as necessary
  • Any other duties highlighted by the Company

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

  • Diploma in any discipline
  • Able to use MS Office applications
  • Customer service experience
  • Good communication skills
  • Confident in interacting with different stakeholders
  • Meticulous
  • Mature and able to work independently and in a team
  • Service-oriented

This position will be on 1-Year contract in the first instance, subject to renewal or conversion to permanent position.

Send your resume to us via email at [HIDDEN TEXT] .

Please state in your detailed resume your :

  • current and expected salaries and annual package
  • reason for leaving your current employment (if applicable)

We regret that only shortlisted candidates will be informed.


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