Senior Technical Adoption Engineer

4 weeks ago

Singapore Ca (singapore) Pte. Ltd. Full time

Senior Technical Adoption Manager - Job Description

Why will you enjoy this new opportunity

Does helping people achieve their best with technology inspire you If so, we have an excellent job opportunity for you

As a TAM, you will have the joy of using both your technical and soft skills to help our customers achieve their full potential through VMware's Portfolio.

Upon joining our Customer Success - Technical Adoption Manager's elite team, you will have the opportunity to bring your authentic self to work and use your skills to make an impact and drive change for our customers, products, and company.

In the TAM role, no day is the same and you will never be bored You will interact daily with your assigned customers and will be able to make a real impact in their success as a business. The TAM Team finds nothing more satisfying than seeing a challenge and being able to overcome it. You will be able to manage your own schedule and priorities to help our customers achieve their goals and at the same time, maintain a great work/life balance. Also, you will have the opportunity to become VMware certified if you are not already.

Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing

During the first year, you will be onboard into the TAM role and work with your assigned customers.

  • The first thing that you will achieve is completing a well-organized five-week onboarding plan that will be prepared for you
  • Three months after engaging with your customers, you will be able to articulate their long-term and short-term goals and how they connect to the bigger picture of their business - identifying the gaps that need to be resolved and approving the success plan for them
  • Between six to eleven months from your joining date, you will be able to present your achievements while performing the plan using the internal tools and deliverables that we will provide to you. Those will drive your TAM service renewal.

The Work: What type of work will you be doing What assignments, requirements, or skills will you be performing on a regular basis

As part of the Customer Success TAM team, you will be working for a long-term period with a number of assigned customers. With them and with the VMware account teams, you will:

  • Use your DevOps, architects, operations teams, and management.
  • 'You will use your technical knowledge in the area of Core VMware VCF technology (vCenter, vSphere, ESXi, vRealize Suite), Storage (VSAN), and Networking (NSX) to help your customers accelerate their product adoption, allowing them to achieve their desired ROI from their products.
  • You will support your customers' technical queries, solve technical issues, and present the art of the possible with technology they have not considered. You will also create their custom-tailored technology roadmap with them.
  • You will build operational improvement plans for your customers, helping them to keep the lights on with our up-to-date technology.
  • You will use your management skills to keep track of your customers' plans, adjusting as needed and driving them to completion.
  • You will help VMware create customers for life' by collaborating with our Global Support, Development, and Sales teams-all to ensure that we drive outcome-focused value to our customers.
  • Using the experience that you gain in the field, you will support the global TAM team (as well as the wider VMware organization), helping all of us to improve constantly.
  • Do you like to think outside the box Use your skills to help your customers push technology to the limit and increase product adoption and consumption.
  • Basic vSphere Platform knowledge
  • Strong communication skills, presentation, and interpersonal skills
  • Effective at working independently and in a virtual team setting
  • Having VCP or VCAP in vSphere or other track is an added advantage.

What is leadership like for this role What is the structure and culture of the team like

Rahul Gupta -Sr. Manager, Client Services - ASIA (Singapore & Korea)

This role will be reporting to the Senior Manager in Singapore.

Rahul has been with VMware for 14+ years handled different roles in support and services, strongly believes in growing highly impactful customer success Technical Adoption Management organization in Singapore.

This role offers cross-skilled technical learning opportunities, which allows TAMs to be part of customers' extended operations team, drive key strategic technical initiatives, and advocate for the customer internally within VMware. The TAM team in ASIA consists of 4 Regions (Singapore, Korea, Hong Kong, and Taiwan) with more than 50+ team members.

Where is this role located

The current opening is for the Singapore region. It is an on-site service offering role from VMware hence, the TAMs will travel to the customer site within the city to cover the customer delivery.

  • Senior Technical Developer

    4 weeks ago

    Singapore CLEARGO E-BUSINESS CONSULTANCY Full time

    Job Title Senior Technical Developer (Full Stack)Occupation Senior Technical Developer (Full Stack) & Requirements We are looking for a full-stack Senior Technical Developer to join us at our Singapore officeLocation : One Central (Clarke Quay) / Responsibilities:Evaluate and provide technical feedback on project requirementsProvide solutions for technical...

  • Mechanical Engineer

    4 weeks ago

    Singapore Fj Technical Pte. Ltd. Full time

    Job Description:- Design, develop, and improve sheet metal products and engineering processes- Assist to create and review technical drawings, plans, and specifications using computer software- Perform detailed documentation to track project development and design process- Develop testing processes, and perform testing and validation of new designs- Taking...

  • Senior Technical Engineer

    4 weeks ago

    Singapore KEPPEL ENERGY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities Support the Technical section in the Power and Renewables team for the development of Renewable Generation Projects in SEA Perform site assessments and evaluate engineering designs for ground mounted solar and BESS projects throughout the project lifecycle Follow up on the detail engineering phase with selected...

  • Senior Technical Consultant

    3 weeks ago

    Singapore Telstra Singapore Pte. Ltd. Full time

    As a Senior Technical Consultant, you pride yourself on your exceptional technical capability and service excellence. In this role your mission is to ultimately increase Telstra's Purple's market share, by securing and delivering outstanding IT consulting solutions to our enterprise customers. You provide consulting services and lead medium-large scale...

  • Senior Technical Engineer

    4 weeks ago

    Singapore Keppel Energy Pte. Ltd. Full time

    Job ResponsibilitiesSupport the Technical section in the Power and Renewables team for the development of Renewable Generation Projects in SEAPerform site assessments and evaluate engineering designs for ground mounted solar and BESS projects throughout the project lifecycleFollow up on the detail engineering phase with selected partners, ensuring compliance...

  • Senior Technical Consultant

    1 week ago

    Singapore TELSTRA SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Senior Technical Consultant, you pride yourself on your exceptional technical capability and service excellence. In this role your mission is to ultimately increase Telstra’s Purple’s market share, by securing and delivering outstanding IT consulting solutions to our enterprise customers. You provide consulting services and...

  • Senior IT Infrastructure Engineer

    1 month ago

    Singapore Dp Architects Pte Ltd. Full time

    Job RoleThis role targets local and global support for back-end infrastructure: server and storage hardware, OS and system applications including Server room ownership, networking and cybersecurity. 99.95% uptime availability and accountability, which encapsulates all of DP's assets entering, sustaining: operating & optimising, and eventually disposed from...

  • Senior Technical Developer

    1 month ago

    Singapore CLEARGO E-BUSINESS CONSULTANCY Full time

    Job Title Senior Technical Developer (Full Stack)Occupation Senior Technical Developer (Full Stack) & Requirements We are looking for a full-stack Senior Technical Developer to join us at our Singapore officeLocation : One Central (Clarke Quay) / Responsibilities:Evaluate and provide technical feedback on project requirementsProvide solutions for technical...

  • Senior DevSecOps Engineer

    1 month ago

    Singapore ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesResponsibilities Maintain a deep understanding of DevOps practice, tools, and their architecture for on-premise and cloud projects delivery. (i.e. Ansible, Chef, Puppet, UIPath, Jenkins, Git, CodeCommit, Terraform, Packer, CloudFormation, Pulumi) Drive adoption of DevOps and Automation lifecycle with proper...

  • Senior Technical Services Engineer

    3 days ago

    Singapore SIA ENGINEERING COMPANY LIMITED Full time

    Roles & ResponsibilitiesJob Description1. Raise Modification Bulletin, Maintenance Memo and Engineering Note for cabin interiors.2. Evaluate CLCF and visit airplane to troubleshoot or provide modification improvement.3. Provide technical assistance for the efficient operation of Fleet Technical Management (FTM) fleet of aircraft.4. Carry out studies on the...

  • Senior Engineer, Infrastructure

    4 weeks ago

    Singapore Aeqon Pte. Ltd. Full time

    Infrastructure Engineer plans and designs infrastructure systems. He/She leads high impact projects or operation. He/She coordinates, manages resources and applies the necessary tools and engineering principles to create and design Infrastructure according to the approved process and guidelines. He/She prepares detailed architectural and installation plans,...

  • DP Senior Engineer

    1 month ago

    Singapore GLOBAL MARITIME CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesJOB DESCRIPTION: DP SENIOR ENGINEERThe DP Senior Engineer shall take a senior role in the performance of design analyses and other specific analysis as Failure Mode and Effect Analysis or other mission critical systems Failure Modes and Effect Analysis. The DP Senior Engineer shall be able to prepare specific vessel operational...

  • Senior / Lead Data Engineer

    3 weeks ago

    Singapore Vanguard Software Pte. Ltd. Full time

    JOB SUMMARYWe are looking for a talented and experienced Lead Data Engineer to join our innovative team. The Lead Data Engineer will play a critical role in leading the design, development, and maintenance of our data infrastructure, pipelines, and analytical tools. The ideal candidate will have a strong technical background in data engineering, expertise in...

  • Senior Technical Support Consultant

    4 weeks ago

    Singapore Wiz Technologies (s) Pte. Ltd. Full time

    Job DescriptionWIZTECH firmly believes in staff empowerment. In line with WIZTECH's core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical...

  • Technical Senior Civil Engineer

    4 weeks ago

    Singapore Talent Trader Group Pte. Ltd. Full time

    Responsibilities:Work closely with Project Managers and oversee vendor relations to guarantee high-quality service delivery.Manage procurement to secure new equipment and services, ensuring projects run smoothly and efficiently.Assist in adopting new technologies and sustainable methods to reduce environmental impacts and streamline operations.Handle the...

  • Senior / Lead Data Engineer

    4 weeks ago

    Singapore VANGUARD SOFTWARE PTE. LTD. Full time

    Roles & ResponsibilitiesJOB SUMMARYWe are looking for a talented and experienced Lead Data Engineer to join our innovative team. The Lead Data Engineer will play a critical role in leading the design, development, and maintenance of our data infrastructure, pipelines, and analytical tools. The ideal candidate will have a strong technical background in data...

  • Technical Developer/writer

    1 month ago

    Singapore JOBSTER PRIVATE LTD. Full time

    Yearly renewable contract * Working hours: Monday to Friday, 9am-6pm * Working location: Hybrid Arrangement (WFO/WFH), Office located nearby Pasir Panjang / Labrador Park MRT The Role: Yearly renewable contract Working hours: Monday to Friday, 9am-6pm Working location: Hybrid Arrangement (WFO/WFH), Office located nearby Pasir Panjang / Labrador Park MRT The...

  • Technical Developer/writer

    1 month ago

    Singapore JOBSTER PRIVATE LTD. Full time

    Yearly renewable contract * Working hours: Monday to Friday, 9am-6pm * Working location: Hybrid Arrangement (WFO/WFH), Office located nearby Pasir Panjang / Labrador Park MRT The Role: Yearly renewable contract Working hours: Monday to Friday, 9am-6pm Working location: Hybrid Arrangement (WFO/WFH), Office located nearby Pasir Panjang / Labrador Park MRT The...

  • Senior Technical Support Consultant

    4 weeks ago

    Singapore WIZ TECHNOLOGIES (S) PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionWIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is...

  • Senior IT Infrastructure Engineer

    4 weeks ago

    Singapore DP ARCHITECTS PTE LTD. Full time

    Roles & ResponsibilitiesJob RoleThis role targets local and global support for back-end infrastructure: server and storage hardware, OS and system applications including Server room ownership, networking and cybersecurity. 99.95% uptime availability and accountability, which encapsulates all of DP’s assets entering, sustaining: operating & optimising, and...