Operations Executive

4 weeks ago


Singapore Vega Orient Line Pte. Ltd. Full time
Primary Objective(s) of Position
  • Responsible for managing customer service operations, handling requests for quotation (RFQ), procurement of all SEA freight related services, and overseeing regional SOC container management in alignment with specified requirements.
Duties & ResponsibilitiesCustomer Services, RFQ, Tender, Trade, Sales Support
  • Attend to all customers enquiries, disputes cases via email or phone calls
  • Preparation, maintenance and review of proposals, procedures, tenders, and service agreements with customers
  • Procuring freight with shipping lines, freight forwarders & all other vendors
  • Source and negotiate for competitive price-structure
  • MRG approval on S.E.A shipments routing to all SOC Network agencies
  • Analysis of trade-lane & pricing
Inventory Management
  • Track, update and analyze equipment turnaround time/idle time/repair time and implement/enforce measures for improvement
  • Prepare container inventory report on daily basis
  • Liaising with various parties on purchasing, disposing, leasing of containers
  • Assessing container repair charges, collection, detention & demurrage
  • Oversee Container seal and DG sticker management
Sea Shipment Coordination & Documentation Support
  • Liaising with Customers, Vendors & Overseas partners
  • Preparation of full set shipping documentation for all SEA freight shipments (eg. FCL, LCL, Breakbulk, RORO & Chartering) & local handling services services.
  • Execution of documents via SAP system,
  • Ensure accurate & timely execution of documentation, custom manifest and invoicing to related parties within KPI
  • Maintain proper and efficient e-filing system of all documents for easy and systematic retrieval
Full set payment requisition
  • Ensure accurate & timely execution of invoicing to related parties within KPI,
  • Keeping track of all payment's invoices, reconciling processed work by verifying entries and arrange for payment requisition accurately & timely within credit period.
Transportation arrangement
  • Monitoring delivery & collection to meet the schedule for all services provided
Miscellaneous
  • Keep track of all quotation/tariff as well for payment's invoices, reconciling processed work by verifying entries accurately & timely
  • Coordination with all vendor & warehouse operations for loading/unloading related arrangement (if any)
  • Any ad hoc tasks as assigned from management
Person Specifications
  • Possess at least a Diploma in logistics/supply chain management
  • At least 2 years of relevant experience
  • Customer service orientated
  • Knowledge & experience in container maintenance & repair
  • Familiarity in SAP Transport module
  • Experience in dealing with NVOCC Sea Freight Process Flow, Breabulk, RORO & Chartering services.
  • Good verbal and written communication skill will be advantage


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