Contract Customer Service Executive

3 weeks ago


Singapore Recruit Express Pte Ltd Full time
  • Prepares accurately and promptly all relevant custom permits, certifications etc. via various portals as required by Government Authorities and/or customers.
  • Keeps abreast of company's Trade Compliance Policy and attends Compliance Trainings as required.
  • Reports any shipping documentation error to supervisor immediately.
  • Creates SAP Order Acknowledgements and / or convert them to Sales Orders in an efficient manner.
  • Understands, reviews, and negotiates Letters of Credit (L/C).
  • Generates shipping documents as stipulated in the L/C and ensures timely submission to negotiation banks for L/C transacted sales order.
  • Generates Delivery Order and perform pick & pack process where necessary.
  • Provides delivery information or shipment advice, where necessary and as assigned
  • Generate invoices to customers on goods delivered/issued.
  • Creates other accounting documents such as credit / debit notes as required
  • Responds promptly to customer inquiries in a courteous and professional manner
  • Verifies transporters and warehouse bills, where applicable.
  • To audit LC terms and conditions and prepare LC negotiation documents for payment collection.
  • To coordinate with import agency to handle Customs clearance process.
  • To liaise with transporter, warehousing staff and customers to ensure timely shipment/delivery of orders.
  • To prepare periodical sales reports, check monthly billings of transporters/warehouse and make monthly stock reconsolidation.
  • Performs any other related task as assigned by supervisor and/or manager.

Interested applicants may email resume to [HIDDEN TEXT]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)



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