Billing Analyst

4 weeks ago


Singapore Helius Technologies Pte. Ltd. Full time

Qualifications

  • Bachelor's degree required
  • 3+years' experience preferred
  • Ability to work independently and self-motivated
  • Strong analytical data mindset
  • Good communication (both spoken and written) and interpersonal skills
  • Proficient in Excel and PowerPoint

Job Profile - Billing Analyst
Responsibilities

  • Billing - Monitor and ensure that the monthly billing is complete and accurate.
  • Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
  • Process manual invoices/credit memos and order quotes as requested.
  • Review Invoices and conducts variance analysis, with sign off required
  • Coordinate monthly invoice run to ensure accurate and timely customer billings
  • Manage the Customers' Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
  • Assist in month end close related tasks.
  • Assist in Audits & SOX controls
  • Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
  • Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
  • Acts as First Line Support for approval requests and deal inquiries
  • Project Management - Participate on UATs, projects and ad hoc assignments as needed
  • Implement and document processes and procedures required by SOX
  • Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
  • Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
  • Assist in the training and coaching

Regards,

Lini

Recruitment Consultant

R22108463


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