Shipping Specialist

4 weeks ago


Singapore Searchasia Consulting Pte. Ltd. Full time

Responsibilities:

  • Ensures customers' requests are fulfilled accurately, efficiently, and on time in the field of shipping and administration operations.
  • Manage assigned customers' order fulfilment process (Including but not limited to order processing, preparation of shipping documents, booking of shipments, etc.)
  • Escalate to critical matters to the relevant stakeholders (For example: order issues, allocation or any other problematic situation that may arise)
  • Analyse transactional errors & implement preventive actions
  • Create & distribute order fulfilment reports to stakeholders
  • Ensure timely application of import and or export licences & file all documents appropriately
  • Initiate process improvement & customer engagement projects
  • Ensure data completeness & integrity in reporting
  • Conduct annual customer survey, prepare analysis & action plan accordingly
  • Engage & build strong relationships with key stakeholders - customers, sales team, planners, finance team, logistics team

Requirements:

  • Minimum a Bachelor's Degree in Supply Chain Management, Logistics or its equivalent
  • At least 5 years of relevant experience in export and shipping operations

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[HIDDEN TEXT]

EA16S8107


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