Retail Operations Manager

4 weeks ago


Singapore Bfb Persona Recruitment Pte. Ltd. Full time

Job Description:

  • Open to 55 years and above
  • Responsible and accountable for the commercial management of a grocery store (Mini Mart).
  • Developing import supplies and product mix for Indian and Bangladeshi customer base
  • To lead and motivate the grocery store team, develop and improve all staff to reach and maintain a high level of customer service and selling skills.
  • Ensure store operation standards are adhered to by all grocery store staff.
  • Ensure daily briefing to staff on sales target.
  • Ensure daily housekeeping standards are maintained.
  • Manage complaints cases whenever necessary.
  • Provide the training and coaching to the team.
  • Responsible to review store transactions on a daily basis as a control to detect and prevent any irregular and suspicious transactions
  • Monitor and maintain compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff.
  • Responsible for roster planning to ensure sufficient manpower at all time.
  • Sets priorities for employees to meet daily deadlines develops plans to meet short-term objectives. . Assist in other ad-hoc duties as and when required. Requirements
  • At least 4+ years working experience in operations and distribution of merchandise in a retail environment, preferably in Grocery/Trading stores.

Job Requirements:

  • Results-orientated with strong understanding of day to day in store operations.
  • Energetic and self-motivated individuals highly preferred.
  • Minimum Diploma or equivalent
  • Preferrably with Computer knowledge

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