Transport Coordinator
1 week ago
We are looking for a candidate to independently administrate the transport operation of our company's various projects.
The role is multi faceted, and has deep involvement in customer service, transport co-ordination, planning and deployment of routes. Having an eye for transport co-ordination and safety procedures as well as being careful and meticulous is an important attribute of this position.
The ability to multi-task, communicate and manage drivers is critical for the success in this role.
The candidate is required to:
1. Receive route orders and plan on-boarding procedures for passengers
2. Co-ordinate with customers and other stakeholders on their queries in process of onboarding
3. Ensuring that routes are running effectively and efficiently
4. Plan, route and co-ordinate with suitable drivers on their routes
5. Assist in training and ensuring that service quality is upheld
6. Deal with feedback, queries and complaints positively and effectively
7. Other duties as required to fullfil the requirement of the position.
To succeed in this role, the candidate must have the following attributes:
1. Strong spoken and written communication skills, is patient and able and comfortable in communicating with people at all levels and from all walks of life
2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction
3. Enjoys multi-faceted co-ordination and is a strong team player
4. Able to adopt IT processes, is adept in the use of technology and will train crew and drivers in the use of technology to facilitate the workflow
5. Good sense of road direction
6. Able to adapt and work independently as well as in a team and can function competently under pressure
7. A willing and cheerful learner, worker and leader.
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