Host/ Hostess

2 weeks ago

Singapore J C Tapas Bar Pte. Ltd. Full time

About us

Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounds of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalised level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

The Roles: Host or Hostess makes sure that their guests feel welcomed, cared for and valued by creating a warm and welcoming environment for guests from the moment they enter the restaurant.

Job Description

  • Welcome guests in a warm and friendly manner
  • Manage reservations effectively and in a timely manner
  • Address guests by name preferably
  • Usher guests to the correct table and offer beverages
  • Manage guest's dietaries and preferences and build a database in the reservation system
  • Answer phone calls within 3 rings, promptly and courteously
  • To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience
  • Perform day to day pre-opening and closing activities as per SOPs
  • To adhere to service SOPs
  • Perform general housekeeping and equipment maintenance duties
  • Report on time, in proper uniform and grooming standard
  • Work together with other team members to ensure a positive work environment
  • Be aware of all food allergies and or dietary requirements and communicate them to your manager
  • Have a positive attitude and willingness to learn and adapt

Job Requirement

  • Minimum with GCE N Level and with 1 to 2 year experience as a Host/Hostess or
  • Understanding of restaurant etiquette and familiarity with health and safety regulations
  • Experience in managing reservations and have customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area

Benefits

  • Basic Salary depend on your overall qualification and relevant experience
  • There are staff meals provided for brunch and dinner.
  • Comprehensive Medical & Dental Insurance Coverage
  • 5 days work week (Work-Life Balance ) + Good Career Progression

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