Guest Service Officer

2 weeks ago


Singapore Plaza Premium Lounge Singapore Pte. Ltd. Full time

Job Descriptions

  • Coordinating and attending to all guest service operations and information requests from guests
  • Greet, receive and bid farewell to guests at the front reception counter.
  • Collect payment from guests at the front reception counter before letting them enter the lounge.
  • Assist customers with their internet access requirements.
  • Arrange shower facility for customers.
  • Carry out regular checks of all areas of the lounge, such as the food counter, shower room, toilet, and internet area to ensure cleanliness and tidiness at all times and the functionality of all facilities.
  • Maintain the customer satisfaction level to Company's target(s) set from time to time and conduct continual improvement to achieve the highest customer satisfaction level.
  • Assist in handling ad hoc projects as assigned

Requirements

  • Relevant experiences in hotel or hospitality are an advantage
  • Outgoing, presentable with good interpersonal and communication skills
  • Able to work independently and under pressure
  • Excellent command of spoken and written English
  • Required to perform shift work (Morning, Afternoon, and Night)
  • Will be required to work on weekends, Public Holidays with long-standing hours


  • Singapore Beverly Hotel Pte. Ltd. Full time

    Job Highlights. Positive Working Environment. Fixed Allowances. AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first...

  • Guest Service Officer

    Found in: Talent SG 2A C2 - 3 weeks ago


    Singapore GRAND MERCURE ROXY HOTEL Full time

    Roles & ResponsibilitiesDuties and Responsibilities· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.· Attend to guests’ check-outs including resolving any late and disputed charges.· Process all payment types such as room charges, cash, checks, debit, or credit.· Assist guests with...

  • Guest Service Officer

    Found in: Talent SG 2A C2 - 6 days ago


    Singapore ORCHID HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Duties Responsible to assist guests in check-in/check-out process. Provide information and assistance to all guests, and maintain excellent services to them. To assist in dealing with guests' complaints in an effective and courteous manner. Thoroughly understand and adhere to proper credit and cash handling policies and...

  • Guest Service Officer

    2 weeks ago


    Singapore Grand Mercure Roxy Hotel Full time

    Duties and Responsibilities. Attend to all guests' check-in by confirming reservations, assigning room, issuing and activating room key.. Attend to guests' check-outs including resolving any late and disputed charges.. Process all payment types such as room charges, cash, checks, debit, or credit.. Assist guests with directions and information regarding...


  • Singapore Grand Hyatt Singapore Full time

    You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer (Telephone Operator) is responsible to attend to both internal and external calls, conduct trouble-shooting and direct guest requests to relevant department.Possess minimum G.C.E. 'O' levels.Candidates with Diploma / Degree in...

  • Guest Service Officer

    2 weeks ago


    Singapore Seacare Hospitality Pte. Ltd. Full time

    Responsibilities:. Performs and coordinates guest check in upon arrival and check out during departure.. Daily maintenance of documentations and updating of property management system efficiently.. Work closely with internal departments to ensure smooth-flowing of operations.. Ensure that all guest complaints and inquiries are handled promptly and...


  • Singapore Thomson Medical Pte. Ltd. Full time

    Job Description:The Guest Services Officer is responsible to present a welcoming and knowledgeable experience to patients and customers at the Information Counter and in Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal and external customers at all times, including...


  • Singapore Tpc Hotel Pte. Ltd. Full time

    Job Responsibilities:All basic duties of a Guest Services Executive check in, check out, guests' inquiries.Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the departmentEffective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set...


  • Singapore Nsk Hotel Pte. Ltd. Full time

    The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.Primary Responsibilities:Greet and welcome guestsAssist guest with their luggageTo ensure job assigned through HOTSOS is followed up timelyRooming the guestsAssist the guest in case of a room...


  • Singapore Thomson Medical Pte. Ltd. Full time

    Job Description:The Guest Services Officer is responsible to present a welcoming and knowledgeable experience to patients and customers at the Information Counter and in Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal and external customers at all times, including...

  • Guest Service Officer

    Found in: beBee jobs SG - 5 days ago


    Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time

    Job Description:Work closely with the Residence Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests, and enquiries.Provide courteous and efficient service.Ensure that all telephone calls are handled promptly within three rings.Handle cashiering functions and adhere to the residence's...

  • Guest Service Officer

    2 weeks ago


    Singapore Orchid Hotel Private Limited Full time

    Job DutiesResponsible to assist guests in check-in/check-out process.Provide information and assistance to all guests, and maintain excellent services to them.To assist in dealing with guests' complaints in an effective and courteous manner.Thoroughly understand and adhere to proper credit and cash handling policies and procedures.Perform cashier related...

  • Guest Service Officer

    Found in: beBee S SG - 13 hours ago


    Singapore Marriott Full time

    Additional Information Agent-Guest Services-Lead Job Number 24078321 Job Category Rooms & Guest Services Operations Location Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management JOB SUMMARY DUTIES AND...


  • Singapore Hoi Hup Novena Pte. Ltd. Full time

    JOB SUMMARYDUTIES AND RESPONSIBILITIES. Register hotel guest into the system with emphasis on fulfilling guest request, following necessary handling instructions and to establish credit policies and procedures. Select and block rooms for arriving guest in taking into consideration special request, pre register VIPS, individuals or groups. Work closely with...


  • Singapore Rb Corp Pte. Ltd. Full time

    At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That's where you come in. When you're part of the InterContinental Hotels & Resorts brand you're more than just a job title.At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded people who know what it...


  • Singapore Pan Pacific Serviced Suites Beach Road Full time

    Guest Relations Officer is responsible in increasing overall guest's stay experience. He/She is also required to handle guest special request and involved in organizing guest activities meeting service standards, as well as ensuring smooth operation of the Front Office.Primary Responsibilities:. To check daily arrivals and departures of all guest and special...

  • Guest Service Officer-Hotel- 6405

    Found in: Talent SG 2A C2 - 3 weeks ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesGuest Service OfficerChin Swee Rd (near Chinatown MRT) 5 days (8 hrs/day including 45 mins break)Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am$2200 - $2500 Responsibilities: Perform guests check in or check out according to hotel procedures and service standards. Handles guests’ inquiries or complaints promptly while...

  • Guest Service Officer

    Found in: beBee S SG - 4 weeks ago


    Singapore SEAMEO Regional Language Centre Full time

    Job DescriptionCreate a warm and positive experience for the hotel guests by attending to their needs and requests Generate daily reports to reconcile between guests’ bookings with reservation correspondences and alert the Reservations team to follow up on any discrepancies Co-ordinate guest room status updates with Housekeeping team by...


  • Singapore Rest Chinatown Pte. Ltd. Full time

    This is a 4 days work 3 days off job, working on 12Hrs Shift. The guest relations officer is responsible for the care, hospitality and service given to our guests throughout their stay, responsibility such as Check-in/out, customer satisfaction, reasonable guest requirement, cashiering with sales mindset in upselling rooms as well as ensure proper...

  • Guest Relations Officer

    Found in: beBee jobs SG - 3 weeks ago


    Singapore GOODWOOD PARK HOTEL Full time

    As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...