Order Fulfillment Manager
1 week ago
Job Responsibilities
- Overall responsible to lead and manage global teams of order processing, product specialist, planning personnel in the spares fulfillment team
- Ensure orders and quotations are processed in a timely and efficient manner within the guidelines and according the goals agreed (from registering the order until clearance of the invoice)
- Coach, grow and mentor the relevant personnel to achieve a level of competency required to carry out their duties effectively
- Succession planning to ensure continuity of the operations and management and
- Plan resources to meet operational and business requirement
- Plan activities to ensure meeting delivery commitment, relevant key performance indicators as agreed in the objective setting, and minimizing backlogs
- Measure and report on regular base KPI's and address necessary corrections if there is deviation from target
- Upkeep and improve global spares' cross functional skill, team cohesiveness, communication and cooperation
- Own and improve upon the global 'fulfillment' processes ,tools and documentation in order to support the business needs and attaining business excellence
- Initiate, participate and contribute to any projects and other global improvement programs
- Make sure that all necessary information for the Parts management are in place before a product leave
- Provides input to other departments within the spares team to ensure adequate stock levels
- Capable of resolving escalated issues arising from operations and requiring coordination with other departments
- Owner SP Standards (Implementing SP standards in new products
Job Requirements
- Bachelor degree in Mechanical or electrical engineering with5-7 years of working experience in similar capacity
- Experience in SP-Documentation design
- Project Leader
- Proven experience in connecting people/departments
- Excellent ERP knowledge
- Experience in using CAD and PLM systems
- Process analysing skills
Only shortlisted candidate will be notified.
To apply, please visit to www.gmprecruit.com and search for Job Reference: 19821
To find out more about this opportunity, please contact Jaremy Ong at [HIDDEN TEXT].
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766
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