Call Centre Associate
7 days ago
Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met
Diploma / NITEC / GCE O' Level or equivalent
Minimum C5 for English O level
Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
Special Knowledge or Skills:
Pleasant disposition with good communication skills
Fluency in a second language
Computer literate and good typing skills
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Call Centre Associate x8
2 weeks ago
Singapore Tempserv Pte. Ltd. Full timeResponsibilities:Handle customers' queries (via telephone / email) escalated from Call CentreHandle queries from walk-in customersHandle first level troubleshooting with regard to the Internet e-servicesEscalating complex queries for superior's interventionEngaging customer in change management campaignsSuggest improvements arising from feedbacks or...
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Call Centre Agent
Found in: beBee jobs SG - 7 days ago
Singapore RECRUIT INC PRIVATE LIMITED Full timeResponsibilities:•You will be part of a team of Client Service Associates in a contact centre environment•Conduct tele-engagements to seniors, check-in and assess if there's any changes to their health and social circumstances•Maintain a professional level of care and services •Any other duties assigned from time to timeRequirements:•GCE 'N' / 'O'...
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Call Centre Associate
7 days ago
Singapore Encompasse Full time1) Manage general enquiries of inbound calls and online enquiries 2) Handle any other hotline administrative functions. Diploma / NITEC / GCE O' Level or equivalent . Minimum C5 for English O level . Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or Skills: . Ability to...
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Call Centre Associate
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore OAKTREE CONSULTING Full timeRoles & ResponsibilitiesDuties:1) Manage general enquiries of inbound calls and online enquiries2) Handle any other hotline administrative functionsRequirements:• Diploma / NITEC / GCE ‘O' Level or equivalent• Minimum C5 for English O level• Preferably with 1 to 2 years of working experience in call centre environment and/or service related...
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Call Centre Associate
Found in: Talent SG 2A C2 - 6 days ago
Singapore OAKTREE CONSULTING Full timeRoles & Responsibilities Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is...
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Senior Patient Service Associate
2 weeks ago
Singapore Singhealth Polyclinics Full timeYou will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and resolving service related...
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Call Centre Agent
7 days ago
Singapore Hai Leck Engineering (private) Limited Full timeWe are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats...
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Call Centre Officer
7 days ago
Singapore Engie Services Singapore Pte. Ltd. Full timeResponsible for call requests, call handling and coordination work.Customer service excellenceResponsible for update and feedback to usersMonitor and update the systemFile all documentation & recordAny other tasks as assigned Job Requirements:Minimum GCE O LevelsAble to communicate & write English2 Years of Experience in call handling and preferably in...
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Call Centre Agent
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore CROWNE PLAZA CHANGI AIRPORT Full timeRoles & ResponsibilitiesAs a Call Centre Agent, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations.A little taste of your day-to-dayEvery day is different, but you’ll mostly be: Handle all internal and external guest enquiries promptly with minimal delay,...
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Manager, Call Centre Shared Service
5 days ago
Singapore Singapore Health Services Pte Ltd Full timeAs the Manager with SingHealth's Call Centre Shared Service, ensuring that SingHealth's call centres remain accessible to patients is key. You will be tasked to drive innovation and digitalisation, review current processes, as well as propose and operationalise strategic initiatives to improve and sustain call centre performance. You will be involved in...
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Call Centre Supervisor
7 days ago
Singapore Crowne Plaza Changi Airport Full timeAs a Call Centre Supervisor, you'll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct...
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Call Centre Officer
Found in: Talent SG 2A C2 - 1 day ago
Singapore ENGIE SERVICES SINGAPORE PTE. LTD. Full timeRoles & Responsibilities Responsible for call requests, call handling and coordination work. Customer service excellence Responsible for update and feedback to users Monitor and update the system File all documentation & record Any other tasks as assigned Job Requirements: Minimum GCE O Levels Able to communicate & write English 2 Years of...
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Call Centre Associate
7 days ago
Singapore Oaktree Consulting Full timeReports to Contact Centre Team LeadHandle customer service hotline and provide first level of supports from OMNI ChannelsResolve customer queries efficiently and escalate problems/issues promptly.Follow Standard operating procedures closely.Work as a team and ensure that the contact centre service level is metRequirements:Diploma / NITEC / GCE O' Level or...
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Call Centre Agent
7 days ago
Singapore Crowne Plaza Changi Airport Full timeAs a Call Centre Agent, you'll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations.A little taste of your day-to-dayEvery day is different, but you'll mostly be:Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties...
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Call Centre Officer, Care and Call Centre, RHSO
2 weeks ago
Singapore National University Health System Pte. Ltd. Full timeJob Description:As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.You will...
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Customer Service Associate
2 hours ago
Singapore Tempserv Pte. Ltd. Full timeResponsibilities:Reports to the team lead and contact centre managerAssist in the documentation of operational proceduresRespond promptly to and record details of customer enquiriesHandle and resolve issues raised by customers and record details of actions takenEscalate requests and unresolved issues to managementRequirement:O level / ITE / Diploma in any...
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Call Centre Customer Service Officer
Found in: beBee jobs SG - 6 days ago
Singapore G. TECH PTE. LTD. Full time5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller's concerns and provide resolutions- Deploy relevant personnel to site to look into the...
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Call Centre Customer Service Officer
Found in: beBee S SG - 6 days ago
Singapore G. TECH PTE. LTD. Full timeDescription5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:- Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller’s concerns and provide resolutions- Deploy relevant personnel to site to look...
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Call Centre Associate
7 days ago
Singapore Tempserv Pte. Ltd. Full timeResponsibilities:Reports to the team lead and contact centre managerAssist in the documentation of operational proceduresRespond promptly to and record details of customer enquiriesHandle and resolve issues raised by customers and record details of actions takenEscalate requests and unresolved issues to managementRequirement:Min O level education1 year exp...
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Call Centre Agent
Found in: beBee S SG - 2 weeks ago
Singapore RECRUIT INC PRIVATE LIMITED Full timeResponsibilities:•You will be part of a team of Client Service Associates in a contact centre environment•Conduct tele-engagements to seniors, check-in and assess if there’s any changes to their health and social circumstances•Maintain a professional level of care and services •Any other duties assigned from time to timeRequirements:•GCE ‘N’...