Manager, Operations

2 weeks ago


Singapore Singapore Management University Full time

Job Description

  • Overseeing the preparation of essential reports and written materials for major gift fundraisers, such as gift agreements and terms of references, and to upload to the necessary systems.
  • Assisting the communication and marketing specialist in packaging customized proposals.
  • Implementing a consistent due diligence process on prospects and donors to mitigate reputational risk to SMU and comply with MOE and IPC's corporate governance policies.
  • Ensuring the accuracy of stewardship reports and conducting thorough third-eye checks.
  • Coordinating events aimed at enhancing donor involvement, cultivation, and stewardship.
  • Supporting and coordinating events involving donors across various schools, offices, institutes, and centers of the University.
  • Assisting the VP/Director of the Office of Advancement in drafting different management reports.

Qualifications

  • Diploma or Bachelor's degree with a minimum of 8 years of demonstrated excellence in administrative work, CRM and communications.
  • Excellent proficiency in Microsoft Office Suite and CRM systems (e.g., Microsoft Dynamics, Raisers' Edge).
  • Strong organizational and administrative skills, with familiarity of fundraising operations.
  • Creative and critical thinker - able to gather, infer and synthesize information from multiple sources systematically and coherently.
  • Strong, detail-oriented, multitasking skills, with the capacity to handle multiple projects and support a variety of personnel whilst ensuring accuracy and compliance in all administrative processes.
  • Ability to find solutions and navigate the nuances and interpretations of external policies and internal guidelines to support advancement work.
  • Experience working with large, complex databases preferred.
  • Demonstrate a strong work ethic with excellent written and verbal communication skills.
  • Ability to work collaboratively in a fast-paced team environment.
  • Passion for higher education and the nonprofit sector is desirable.

  • Overseeing the preparation of essential reports and written materials for major gift fundraisers, such as gift agreements and terms of references, and to upload to the necessary systems.
  • Assisting the communication and marketing specialist in packaging customized proposals.
  • Implementing a consistent due diligence process on prospects and donors to mitigate reputational risk to SMU and comply with MOE and IPC's corporate governance policies.
  • Ensuring the accuracy of stewardship reports and conducting thorough third-eye checks.
  • Coordinating events aimed at enhancing donor involvement, cultivation, and stewardship.
  • Supporting and coordinating events involving donors across various schools, offices, institutes, and centers of the University.
  • Assisting the VP/Director of the Office of Advancement in drafting different management reports.


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