Patient Service Associate, Specialist Outpatient Clinics

4 weeks ago


Singapore National University Hospital (singapore) Pte Ltd Full time

Primary Responsibilities

  • Provide frontline services and general administrative duties of the clinic
  • Maintain overall cleanliness at the clinic, front counter, and reception area.
  • Attend to patients at counters for registration, payment, and appointment lines.
  • Trace case notes for walk-in cases, billing, and charges.
  • Account for handover and closing of counter payments
  • Attend to clinic complaints and escalate to higher management when needed.
  • Attend to data requests pertaining to patient information.

Requirements

  • Possess minimum GCE 'O' level or at least 5 years of relevant working experience.
  • Working experience in the service or healthcare industry will be advantageous.
  • Proficiency in MS Office and SAP preferred.


  • Singapore NG TENG FONG GENERAL HOSPITAL Full time

    The OpportunityWe are looking for Patient Service Associates to deliver excellent service for patients who visit our Specialist Outpatient Clinic.ResponsibilitiesRegister patients for visits to Specialist Outpatient ClinicSchedule appointments and assist patients to coordinate multiple appointmentsPerform billing processes, including payment collection,...


  • Singapore TALENT TRADER GROUP PTE. LTD. Full time

    Roles & Responsibilities Assist in the daily operations of specialist outpatient clinic Attend to walk-in patients and phone calls Appointment booking for patients Handle patient's registration and data entry Collection of payment from patients Handle insurance claims and accounting General administrative duties in the clinic, as assigned by the...


  • Singapore Ng Teng Fong General Hospital Full time

    ResponsibilitiesRegister patients via phone and upfront enquiriesCollect payment/ deposits and provide Financial Counselling for admissionsLiaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patientsObtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD)...


  • Singapore Talent Trader Group Pte. Ltd. Full time

    Assist in the daily operations of specialist outpatient clinicAttend to walk-in patients and phone callsAppointment booking for patientsHandle patient's registration and data entryCollection of payment from patientsHandle insurance claims and accountingGeneral administrative duties in the clinic, as assigned by the clinic managerPerform vision test e.g...


  • Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesPrimary Responsibilities Provide frontline services and general administrative duties of the clinic Maintain overall cleanliness at the clinic, front counter, and reception area. Attend to patients at counters for registration, payment, and appointment lines. Trace case notes for walk-in cases, billing, and charges. Account for...


  • Singapore Achieve Career Consultant Pte Ltd Full time

    The incumbent shall be responsible to:Register patients for visits to Specialist Outpatient ClinicSchedule appointments and assist patients to coordinate multiple appointmentsPerform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless paymentProvide financial counselling, explain charges and...

  • Clinical Associate

    3 weeks ago


    Singapore National University Hospital (singapore) Pte Ltd Full time

    The National University Health System (NUHS) is an integrated Academic Health System and Regional Health System in Singapore that delivers value-driven, innovative and sustainable healthcare. Institutions in the NUHS group include three hospitals - National University Hospital, Ng Teng Fong General Hospital and Jurong Community Hospital three National...


  • Singapore Lifeforce Limbs & Rehab Pte Ltd Full time

    About the companyLifeforce is an orthopaedic and prosthetic clinic based in Lucky Plaza Orchard. We provide customised scoliosis braces and prosthetics as well as off-to-shelf compression garments and orthopaedic products in both inpatient and outpatient settings. The clinic has standard operating hours from 9am to 6pm on Monday to Friday and 9am to 1pm on...

  • Clinical Associate

    3 weeks ago


    Singapore National University Hospital (singapore) Pte Ltd Full time

    The National University Health System (NUHS) is an integrated Academic Health System and Regional Health System in Singapore that delivers value-driven, innovative and sustainable healthcare. Institutions in the NUHS group include three hospitals - National University Hospital, Ng Teng Fong General Hospital and Jurong Community Hospital three National...

  • Clinical Associate

    6 days ago


    Singapore NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesThe National University Health System (NUHS) is an integrated Academic Health System and Regional Health System in Singapore that delivers value-driven, innovative and sustainable healthcare. Institutions in the NUHS group include three hospitals – National University Hospital, Ng Teng Fong General Hospital and Jurong Community...


  • Singapore LIFEFORCE LIMBS & REHAB PTE LTD Full time

    Roles & ResponsibilitiesAbout the companyLifeforce is an orthopaedic and prosthetic clinic based in Lucky Plaza Orchard. We provide customised scoliosis braces and prosthetics as well as off-to-shelf compression garments and orthopaedic products in both inpatient and outpatient settings. The clinic has standard operating hours from 9am to 6pm on Monday to...

  • Staff Nurse

    3 weeks ago


    Singapore Thomson Medical Pte. Ltd. Full time

    Job ResponsibilitiesOversees all bookings to ensure that they are handled efficientlyProvides feedback to supervisors about the products and services supplied by vendors to assist in vendor evaluationsAttending to Customer's complaints and carry out corrective or preventive actions together with the supervisorsPerform procedures/treatments and nursing care...


  • Singapore Sincere Medical Specialist Center Pte. Ltd. Full time

    Sincere Healthcare Group is seeking for Patient Experience Associate (Mandarin Speaking) to join our dynamic team in Singapore.Duties and ResponsibilitiesPatient Fronting Responsibilities Be the welcoming face of our specialist center, greeting and assisting patients with warmth and professionalism.Proactively engage with patients, providing assistance,...


  • Singapore St Luke's Hospital Full time

    Responsibilities:Provide excellent frontline customer service and meticulous administrative support to the Outpatient ServicesCustomer registration, appointment scheduling and reminders, collection of payment/depositsRespond to customer requests and enquiriesRegularly update general patient recordsUndertake general reception and other adhoc clerical duties...


  • Singapore Tucker Medical Pte. Ltd. Full time

    Objective / Purpose of the JobPatient Experience Associate plays a vital role in overseeing the front desk operations, providing exceptional customer service to our patients, organizing appointments and medical documentation to facilitate the smooth running of the clinic, and delivering quality care to our patients.Job ResponsibilitiesResponsible for...


  • Singapore Recruit Express Pte Ltd Full time

    Job Description: Attend to patient enquiries over the counter to provide information on clinic services Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines Assisting in all day-to-day administrative duties. Ensure proper maintenance of clinic facility for cleanliness and...


  • Singapore Recruit Express Pte Ltd Full time

    Job Description:Attend to patient enquiries over the counter to provide information on clinic servicesUpdate patient registration information and process medical records in accordance with standard operating procedures and clinic guidelinesAssisting in all day-to-day administrative duties.Ensure proper maintenance of clinic facility for cleanliness and...


  • Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    Roles & Responsibilities COMPANY DESCRIPTION NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise,...

  • Clinic Assistant

    4 weeks ago


    Singapore Mediline Clinics Pte. Ltd. Full time

    Job Responsibilities. Assisting in clinic daily operations, clinical procedure and dispensing medication. Checking patient vital signs and clinical measurements. Attend to patients and phone calls. Appointment booking for patients. Handle patient's registration and data entry. Collection of payment. Maintaining clinic cleanliness. Any other ad hoc...

  • Clinic Assistant

    4 weeks ago


    Singapore Cindy Hia Clinic For Children And Paediatric Cardiology Pte. Ltd. Full time

    The clinic is looking to hire an experienced clinic assistant or clinic nurse. The role of the clinic assistant / nurse is to assist in the following areas: reception, registering of patients, assisting in dispensing medication, assisting the doctor during consultation and procedures, collection of payment and maintenance of equipment in the clinic and...