Patient Service Associate, Specialist Outpatient Clinics
2 months ago
Primary Responsibilities
- Provide frontline services and general administrative duties of the clinic
- Maintain overall cleanliness at the clinic, front counter, and reception area.
- Attend to patients at counters for registration, payment, and appointment lines.
- Trace case notes for walk-in cases, billing, and charges.
- Account for handover and closing of counter payments
- Attend to clinic complaints and escalate to higher management when needed.
- Attend to data requests pertaining to patient information.
Requirements
- Possess minimum GCE 'O' level or at least 5 years of relevant working experience.
- Working experience in the service or healthcare industry will be advantageous.
- Proficiency in MS Office and SAP preferred.
Tell employers what skills you have
Healthcare Industry
Troubleshooting
Microsoft Office
Advertising
Data Analysis
Customer Experience
Healthcare
MS Office
B2B
SAP
Cashiering
Administrative Support
Customer Service
Scheduling
Appointment Scheduling
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