Housekeeping Attendant
1 week ago
The Housekeeping Attendant plays a crucial role in maintaining cleanliness, hygiene, and overall tidiness in guest rooms and public areas of the hotel.
Key Responsibilities:
Room Maintenance:
. Clean and tidy guest rooms, including making beds, changing linens, and replenishing amenities
. Ensure all surfaces, furniture, and fixtures are dusted and sanitized
Public Areas:
. Clean and maintain the cleanliness of public areas, such as lobbies, corridors, and restrooms
. Vacuum, sweep, and mop floors as needed
Stock Replenishment:
. Ensure that all necessary supplies, such as towels, toiletries, and linens, are well-stocked in guest rooms
. Report any shortages or defects in supplies to the Housekeeping Supervisor
Laundry Coverage:
. Cover laundry duty, including the meticulous collection and delivery of guest laundry
. Conduct a thorough count of soiled linen and ensure the efficient distribution of freshly cleaned linen to uphold the highest standards of guest satisfaction
Guest Interaction:
. Interact with guests in a courteous and professional manner when encountered
. Respond promptly to guest requests for additional items or services
Equipment Maintenance:
. Properly use and maintain housekeeping equipment, including vacuum cleaners and cleaning tools
. Report any malfunctioning equipment to the maintenance department
Defect Identification:
. Identify and report any defects, damages, or maintenance issues in guest rooms or public areas
. Report any lost and found items to the Housekeeping Supervisor
Security and Confidentiality:
. Adhere to security and confidentiality policies when entering guest rooms or handling personal belongings
. Respect guest privacy and confidentiality
Safety Compliance:
. Follow safety procedures and guidelines to ensure a safe working environment
. Report any safety hazards or concerns to the Housekeeping Supervisor
Shift Reporting:
. Provide shift reports to the Housekeeping Supervisor, highlighting completed tasks and any outstanding issues
Team Collaboration:
. Collaborate with other housekeeping staff and departments to ensure a coordinated and efficient workflow
Qualifications and Requirements:
. No experience required but previous experience in housekeeping or a similar role is advantageous
. Physical fitness and stamina to perform manual tasks and stand for extended periods
. Attention to detail and a strong work ethic
. Ability to work independently and as part of a team
. Excellent time management and organizational skills
. Understanding of safety and hygiene standards
. Good communication skills
. Flexibility to work in shifts, including weekends and holidays
. Able to start work immediately or short notice will be an advantage
We welcome walk-in from Monday - Friday, 0900hrs - 1800hrs
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