Room Attendant
1 week ago
JOB DESCRIPTION:
We are looking for individuals who have a positive attitude, great initiative, sense of responsibility and well organized to lead a team to join us in pre-opening a boutique hotel, If you love to challenge yourself to strive in daunting situations and managing relationships, you might have found a great opportunity for you to grow and develop
REPORTS TO: Hotel Manager
RESPONSIBILITIES:
- Cleans guest bathroom/bedroom.
- Replenishes guestroom and bath supplies.
- Replenish room amenities according to the operational standards.
- Ensure security of guest rooms and privacy of guests
- Perform thorough cleaning duties.
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Inspect condition of linens and replace soiled/damaged ones.
- Responsible for the cleanliness and maintenance of his work area.
- Report about any defect in room, any damage & lost of hotel supplies.
- Report about any lost & found item left in checked out rooms.
- Update status of rooms cleaned on assignment sheet, as well as PMS by using room telephone.
- Return and restock cart at end of shift
- Always maintain Trolley in good condition
- Attend Housekeeping briefing.
JOB REQUIREMENTS:
- High attention to details.
- Hotel or serviced apartments experience and knowledge would be an advantage.
- Meet the attendance guidelines of the job and adhere to departmental and company policies.
- A team player and takes initiative to assist other team members when required.
- Well-groomed and professional disposition.
- Commitment to work rotating shift and any day, including weekends and public holidays.
- On-the-job training will be provided for those without relevant experience.
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