Sales Coordinator

3 weeks ago


Singapore Linkedcorp Hr Consultancy Pte. Ltd. Full time

Job Descriptions:

  • The Parts Sales Coordinator plays a crucial role in supporting the parts team and ensuring the smooth operation of the parts sales process by providing administrative assistance, coordinating parts sales activities, and delivering excellent customer service.
  • Respond promptly to all incoming enquiries (via phone, WhatsApp, fax, email, or walk-in), prepare quotations for customers, and follow up accordingly.
  • Input customer orders into our internal system or online portal, ensuring accurate processing according to customer specifications and ensuring timely delivery of all orders.
  • Manage administrative tasks related to sales orders, delivery orders, invoices, and other documents accurately and promptly using our internal system.
  • Coordinate with colleagues, suppliers, and customers to schedule deliveries and shipments.
  • Collaborate with the warehouse team to address customer queries and organize deliveries efficiently.
  • Handle export procedures, including preparing customer documents according to freight shipment requirements and coordinating with shipping agents.
  • Follow up on customer payments, including outstanding balances, and update the account/finance team.
  • Address customer feedback and complaints promptly and provide after-sales support when required.
  • Ensure hardcopy documents are handed over to the accounting department and maintain proper filing.
  • Perform other ad-hoc duties as assigned by the manager and management team.

Job Requirements:

  • GCE O Level / Diploma in a relevant field or equivalent.
  • 1-2 years of relevant working experience in sales administration or familiarity with billing duties would be advantageous.
  • Proficient in MS Office, particularly Excel.
  • Excellent communication, customer service, and interpersonal skills, including strong written communication abilities.
  • Strong self-discipline and ability to work independently as well as part of a team.
  • Capable of handling multiple tasks and responsibilities, and proactive in approach.
  • Positive work attitude and willingness to learn.

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