Sr. Services Delivery Manager

Roles & Responsibilities• Bachelor’s Degree in computer science or computer engineering• 5+ years of experience in IT Operations or Software Engineering• Must have experience in Excel / Power BI• ITIL certification• Good to have banking Industry experience• Strong critical thinker with problem solving aptitude.• Good written and oral...

Roles & Responsibilities1. Job Description for System Management Officer- Backup Management. the Supplier shall constantly track the backup status for SAP and non-SAP servers, and update the SOP if there is any change in the backup configurations. For any backup failure, the Supplier shall provide timely update to * PM and Ops Manager. The Supplier shall...

Roles & ResponsibilitiesService Delivery ManagerJob Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities: Good in Managing...

Service Delivery ManagerJob Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure IT Infrastructure Service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:Good in Managing service delivery budgets,...

1.Job Description for System Management Officer- Backup Management. the Supplier shall constantly track the backup status for SAP and non-SAP servers, and update the SOP if there is any change in the backup configurations. For any backup failure, the Supplier shall provide timely update to . PM and Ops Manager. The Supplier shall liaise with the relevant...

Roles & ResponsibilitiesService Delivery ManagerAs a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role...

Service Delivery ManagerAs a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user...

Roles & ResponsibilitiesGeneral Descriptions Oversee the end-to-end delivery of IT services, ensuring compliance with ITIL best practices and Agile methodologies. Develop and maintain service level agreements (SLAs) with customers, and consistently monitor service performance against agreed-upon metrics. Collaborate with cross-functional teams to...

General DescriptionsOversee the end-to-end delivery of IT services, ensuring compliance with ITIL best practices and Agile methodologies.Develop and maintain service level agreements (SLAs) with customers, and consistently monitor service performance against agreed-upon metrics. Collaborate with cross-functional teams to identify service improvement...

Roles & ResponsibilitiesThe Service Delivery Manager is a client facing role pertaining to post sales / service matters.The Responsibilities: Maintaining positive relationships with customers Coordinate with EU and Acct Manager to ensure all Post Sales expectations are in line Coordinate with service team and Account Manager to ensure all information is...

Overview of RoleTo lead, manage, and drive the Operations/Projects for each of the Company's Managed Services outsourcing client assigned.. Monitor and Manage Service delivery and Service Level Agreements ensuring that the Company's obligations are issues escalated and prioritized.ResponsibilitiesResponsible for managing all aspects of day-to-day Service...

Roles & ResponsibilitiesRequired Qualification & Experience: Overall 10+ Yrs of experience in IT with 2 to 3 years in Service Delivery Management. Experience in managing application support project Exposure in support framework like ITIL process methodology. Good understanding on Incident Management, Change Management & Problem...

The Service Delivery Manager is a client facing role pertaining to post sales / service matters.The Responsibilities:Maintaining positive relationships with customersCoordinate with EU and Acct Manager to ensure all Post Sales expectations are in lineCoordinate with service team and Account Manager to ensure all information is provided. If not all...

Required Qualification & Experience:Overall 10+ Yrs of experience in IT with 2 to 3 years in Service Delivery Management.Experience in managing application support project Exposure in support framework like ITIL process methodology.Good understanding on Incident Management, Change Management & Problem Management Process.Experience in proactively managing...

Roles & ResponsibilitiesService Delivery Management:Oversee all projects in your Squad to ensure “deliver the best quality with the best service”.Manage projects and Demands within the Group IT domains and own the complete end to end Service Delivery Management accountability for the projects.Develop, manage, and improve stakeholder relations – both...

MAIN PURPOSE OF ROLEThe Manager, Capital Service Operations (CSO), leads a multi-functional team responsible for ensuring programs and services are established and executed in a sustainable manner across a globally matrixed capital service organization. The CSO enables and facilitates the delivery of services through multiple groups and channels, including...

Roles & ResponsibilitiesService Delivery Manager (Biometrics, Data Centre)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities: Good in...

Roles & ResponsibilitiesService Delivery Manager (Mobile Cellular)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities: Good in Managing...

Service Delivery Manager (Mobile Cellular)Job Description & RequirementsOur esteem client is looking for a Service Delivery ManagerThe Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessaryResponsibilities:Good in Managing service delivery budgets,...

Roles & ResponsibilitiesResponsibilities Join the Project Management Office and assists in the establishment PMO roles and responsibilities, as well as operating model. Handle overall project monitoring and reporting. Set standards and operational structure for Project Management. Manage, train and nature a team of project managers for projects. ...