Product Specialist

2 weeks ago


Singapore Dksh Singapore Pte. Ltd. Full time

Be Part of our Medical Devices sales team Aside from meeting and advising medical specialists, you will also be attending to cases inside the operating theatres (OT). Nurses are welcome to apply too

Responsibilities:

  • Support manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Provide input to medical sales plans based on experience.
  • Implement action plans to achieve sales targets for assigned businesses/territories
  • Track self/team progress against key performance indicators and sales plans.
  • Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product demonstrations and emphasize saleable features/customer benefits
  • Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies
  • Report on the activities and products of the competitors
  • Record sales data for reporting and tracking purposes.
  • Maintain relevant customer data in appropriate customer relationship management databases
  • Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc., to improve sales targets
  • Maintain a customer complaints/issues log and follow up on customer issues
  • Respond to customer orders and queries.
  • Inform current and prospective customers of promotions and new/upgraded products
  • Work with internal stakeholders to ensure timely delivery or installation of products/systems.
  • Support internal stakeholders in relationship development with key customers

Requirements:

  • Possess at least Bachelor's Degree, preferably in Science/Pharmacy/Medical or equivalent
  • Minimum 2 years of sales experience in Medical Devices / Retail Pharmacy (BGM- background)
  • Demonstrate basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.

Note : Salary displayed does not include transport allowance and commission.


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