Tele-Concierge
4 weeks ago
Job Responsibilities and Duties
- Analyse sales of customers and do preparatory work before contacting customers
- Maintain and update customer profile & meeting/follow ups in CRM system
- Follow up in timely manner on all customers' queries and co-ordinate closely with colleagues
- Contribute feedback and ideas in strategy and activity-planning to get more sales from customers
- Achieve targets set by principals keen to use our Tele-Concierge services
- Support the Commercial team for product quotations, price negotiations and set-up of prices in the Dynamics 365 Business Central system
- Other tasks and duties as and when assigned
Job Requirements
- Minimum A-Level or Diploma equivalent
- Have at least 2 years of relevant working experience, industry selling experience ideal
- Sales-oriented & ability to close sales orders over the phone aggressively
- Be extroverted, expressive and attentive in communications & engagements with customers
- Willing to share feedback and ideas to enhance our overall service for all our customers
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