APAC Learning

1 week ago

Singapore Apple Full time
Job Description SummaryAt Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire - and that by focusing on the smallest of details, we can make big impacts with our customers. We have an open position within Retail Customer Care for an enthusiastic, motivated and hands-on professional to collaborate with the leadership in driving learning & development operations and initiatives related to recruiting, onboarding and development of talent in the APAC Region. Partnering with leadership and People teams, the Learning & Development Manager will define people strategy, identify and drive opportunities for talent development through talent initiatives to achieve organisational goals, thereby creating a learning organisation that is focused on building skills for the future. This role is suitable for individuals who thrive in a fast paced, dynamic and evolving environment.Key Qualifications
  • A minimum of 5-7 years experience shaping and driving training programs with visible results and 4-5 years managing a team of direct reports
  • Demonstrated ability to inspire change in a matrix organization
  • Shown experience in shaping and implementing complex regional programs and initiatives, driving and leading multiple implementation projects at a time
  • Shown ability to design and build learning plans linked to organization goals
  • Experience in a Call Centre organization is a plus
  • Excellent planning, organization and implementation skills
  • Superb verbal and written communication
  • Strong problem solving abilities
  • Demonstrated ability to work independently in areas of ambiguity
  • Ability to build effective relationships in a cross-functional team environment with demonstrated success in managing international collaborations
  • Strong listening skills and consistent attention to details
  • Deep understanding of adult learning and instructional design concepts and techniques, including design and coaching techniques and framework, and learning evaluation
  • Experience in interacting with and influencing all levels of Management
  • Ability to work a flexible schedule and embrace change enthusiastically
  • High level of ethics, values, trust and integrity
Description- Manage and develop a team of Learning & Development experts across the APAC region to drive consistent and high quality training and coaching design and implementations - Identify leadership and management needs and develop effective training programs to build skills for the future. - Collaborate with functional subject matter experts to identify contact center specific learning needs, execute on regional learning strategy design & implementation and organizational development initiatives - Provide leadership guidance and support to the team as needed - Ensure the proper documentation is effectively developed, stored and maintained. - Monitor implementation and effectiveness of training and development initiatives. - Contribute to designing and developing the organization to build skills for the future while creating high employee satisfaction - Serve as champion for improvement and inspire innovation and creativity in learning solution, learning technology - Partner with vendor managers in tailoring learning solutions suitable for the operation of sourcing vendors - Act as primary point of contact for regional learning needs, partner with WW strategy team, Retail Learning Development team and regional learning teams, lead regional learning strategy communication, coordination and implementation, to ensure successful project and program creation and implementation. - Manage discovery center hardwares and learning programs - Champion for best practice and knowledge sharing among learning partners to strive for innovation and consistency - Effectively manage learning reporting and evaluation for business reviewsEducation & ExperienceBachelor's Degree or equivalent. Additional Requirements
  • - Management and leadership experience is a must
  • - Customer focused, detail oriented individual with ability to maintain a positive attitude in high-stress and fast-paced work environment
  • - Drive for quality results and demonstrates high degree of determination
  • - Adaptive to changing technologies, process and environments
  • - Coaching/Training Qualification would be advantageous.
  • Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

  • Learning Coordinator, APAC

    3 weeks ago

    Singapore GMP Technologies Full time

    Job ResponsibilitiesPreparing and scheduling training activities for the APAC regionCollaborating with the Training Manager to establish an annual training budgetCoordinating with vendors and third-party online learning platformsOrganizing and facilitating training sessions for employees, clients, and partnersMaintaining updated training records in the...

  • Manager, Digital Learning Product Owner, APAC

    2 weeks ago

    Singapore Boston Scientific Asia Pacific Pte. Ltd. Full time

    Purpose StatementThe APAC EDUCARE team makes medical education and training accessible for Healthcare Professionals (HCPs) and internal Sales employees on online learning platforms. We are seeking a highly motivated Product Owner to provide user-friendly content and drive innovative solutions, ensuring that HCPs receive a world-class continuous education...

  • Manager, Digital Learning Product Owner, APAC

    Found in: beBee S SG - 3 weeks ago

    Singapore Boston Scientific Full time

      Additional Locations:  N/A   Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance   At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges....

  • Manager, Insights

    2 weeks ago

    Singapore Goodyear Singapore Tyres Full time

    The position will primarily be responsible for fueling data driven decision making at Goodyear. This includes the entire gamut of data analysis from basic descriptive data analysis to using advanced predictive techniques. Data storytelling is a key aspect of the role as the analytics will need to be connected to the business strategy and drive...

  • Channel Sales Manager Enterprise Informatics APAC

    1 week ago

    Singapore Respironics Inc Full time

    Job TitleChannel Sales Manager Enterprise Informatics APACJob DescriptionJob title: Channel Sales Manager APACThe Informatics Channel Sales Manager APAC is responsible for driving sales of products and services with Channel Partners across ASEAN Pacific. This is accomplished through efficient and collaborative management of our Channel Partners via trained...

  • APAC Payroll Specialist

    2 weeks ago

    Singapore The Edge Partnership Full time

    Our client is a European-headquartered multinational with a strong people-oriented culture. An opportunity has arisen for an experienced HR professional to manage payroll administration for their APAC region. Reporting to the APAC Head of HR, this role will ensure compliance with local regulatory and tax authorities and year-end reporting in accordance with...

  • Channel Sales Manager Enterprise Informatics APAC

    Found in: beBee S SG - 3 weeks ago

    Singapore Philips Full time

    Job TitleChannel Sales Manager Enterprise Informatics APACJob DescriptionJob title: Channel Sales Manager APACThe Informatics Channel Sales Manager APAC is responsible for driving sales of products and services with Channel Partners across ASEAN Pacific. This is accomplished through efficient and collaborative management of our Channel Partners via trained...

  • Channel Sales Manager Enterprise Informatics APAC

    Found in: beBee jobs SG - 1 week ago

    Singapore Philips Full time

    Job TitleChannel Sales Manager Enterprise Informatics APACJob DescriptionJob title: Channel Sales Manager APACThe Informatics Channel Sales Manager APAC is responsible for driving sales of products and services with Channel Partners across ASEAN Pacific. This is accomplished through efficient and collaborative management of our Channel Partners via trained...

  • Head of Machine Learning

    Found in: beBee S SG - 3 weeks ago

    Singapore Charterhouse SG Full time

    ​Charterhouse is hiring for a Head of Machine Learning to join an internet company in a newly created role within their APAC team.RESPONSIBILITIES:As a Head of Machine Learning, you will be responsible for developing, maintaining, and enhancing the end-to-end Machine Learning platform for the company that will be hosted on AWS Sagemaker. You will also...

  • Head of Machine Learning

    Found in: beBee S SG - 3 weeks ago

    Singapore Charterhouse SG Full time

    ​Charterhouse is hiring for a Head of Machine Learning to join an internet company in a newly created role within their APAC team.RESPONSIBILITIES:As a Head of Machine Learning, you will be responsible for developing, maintaining, and enhancing the end-to-end Machine Learning platform for the company that will be hosted on AWS Sagemaker. You will also...

  • APAC Marketing Capability Senior Manager

    1 week ago

    Singapore Pepsico International Pte. Ltd. Full time

    This role is to elevate our APAC marketing capability efforts through the partnership with Global marketing capabilityteam, BU categories and sector marketing execellence team to develop and deploy world class marketing capabilitycontent and drive the capability building with perfect implementation across BUs to elevate PepsiCo's talent advantageand sustain...

  • APAC Marketing Capability Senior Manager

    Found in: Talent SG 2A C2 - 5 days ago

    Singapore PEPSICO INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesThis role is to elevate our APAC marketing capability efforts through the partnership with Global marketing capabilityteam, BU categories and sector marketing execellence team to develop and deploy world class marketing capabilitycontent and drive the capability building with perfect implementation across BUs to elevate PepsiCo’s...

  • Senior eCommerce Manager APAC

    Found in: beBee jobs SG - 1 week ago

    Singapore River Proclinical Full time

    Proclinical are recruiting for a Senior eCommerce Manager APAC (6 months maternity cover) to join a pharmaceutical organisation. This role is on a contract basis and is located in Singapore.Please ensure that you are eligible for working in the location without any sponsorship or relocation assistance. Responsibilities:Guarantee that legal concerns are...

  • Director Of Mep Services, Apac

    Found in: beBee S SG - 3 weeks ago

    Singapore Hines Full time

    Overview: When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you\'ll be a part of shaping our future in the years to come. Responsibilities: As the Director of MEP Services with Hines, you will primarily be responsible to support APAC Hines...

  • Director Of Mep Services, Apac

    Found in: beBee S SG - 4 weeks ago

    Singapore Hines Full time

    Overview When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you\'ll be a part of shaping our future in the years to come.Responsibilities As the Director of MEP Services with Hines, you will primarily be responsible to support APAC Hines development teams in...

  • STE12968143 - APAC Financial Controller (Financial Reporting)

    1 day ago

    Singapore Robert Half International Pte. Ltd. Full time

    The CompanyOpportunity to join a market leader in the data centre infrastructure and real estate industry as the APAC Financial Controller.The RoleReporting to the Group Financial Controller, you will lead a team in overseeing the financial and statutory reporting, consolidation, taxation and internal controls for APAC and act as a bridge between the Global...

  • Director Of Mep Services, Apac

    Found in: beBee jobs SG - 1 week ago

    Singapore SINGAPORE Full time

    Overview When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you\'ll be a part of shaping our future in the years to come. Responsibilities As the Director of MEP Services with Hines, you will primarily be responsible to support APAC Hines development teams...

  • Executive Assistant to HO Region, AH APAC

    2 weeks ago

    Singapore Airbus Helicopters Southeast Asia Private Limited Full time

    The Executive Assistant (EA) works in close collaboration with the AH (Airbus Helicopters) Head of Region, APAC (HoR) to support & contribute to the achievement of regional objectives, enhancing regional operational efficiency and growth of the region. He/she assists the HoR in drumbeating the team management in terms of processes and routines.He/she must be...

  • Commercial Enablement Director APAC

    Found in: beBee jobs SG - 1 week ago

    Singapore Danaher Corporation Full time

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

  • Commercial Enablement Director APAC

    Found in: beBee jobs SG - 2 weeks ago

    Singapore Danaher Full time

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...