Manager, Implementation

4 weeks ago

Singapore Ych Group Pte Ltd Full time

Detailed Job Responsibilities

  • Lead, manage and motivate with cross discipline team members to make sure that all parties are aligned to project requirements/scopes, schedules and costs
  • Build and sustain effective communication with other roles involved in the project
  • Project scope management: develops and maintains project documentation which includes creating project business case, project schedule and issue list, establishing role & responsibility and key tasks / milestones
  • Identify and mitigate risks and issues arising in project and timely escalations throughout project life cycle
  • Write business requirements documents for projects/enhancements/ continuous improvements
  • Map AS-IS and TO-BE processes, design new business processes and re-engineer existing business processes and define operational process metrics.
  • Responsible for super user/ end user acceptance testing, including executing some test scripts and overseeing and execution of process training
  • Manage change requests to ensure all parties are informed of the impacts on schedule and budget
  • Conduct pre-and post-implementation audits
  • Manage customer satisfaction within the project period
  • Ensure a seamless handover of successfully implemented project to operations team
  • Document lessons learned at the end of project cycle
  • Perform other job-related functions as assigned

Requirements

. A bachelor Degree in a related discipline (preferably engineering)

. Proven track record in project management, data analysis skills

. Strong understanding of formal project management methodologies

. Experience as an operation manager in warehousing/ eCom ops experience

. Able to multi-task and work under pressure and tight schedule effectively and independently

. Proficient in MS Office Suite

. 5 years experience in a supply chain project implementation

. Travel requirement: 30 - 50%

Salary shall commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

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