Hotel Services Executive

2 weeks ago

Singapore Marina Bay Hotel Private Limited Full time

Roles & Responsibilities

The Hotel Services Executive will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Hotel Services Executive reports to the Reception Manager and receives coaching, guidance and other duties from the Front Office Manager.

Major responsibilities

  • Greet and guide guests promptly to their rooms
  • Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest's experience
  • Handle cashier duties in accordance to Front Office Policy & Procedures and MOHG Controller's Policy & Procedures.
  • Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct
  • Demonstrate teamwork by cooperating with and assisting colleagues as needed
  • Address special guest preferences recorded in guest history profiles
  • Stay current with developments and procedures in the hotel by attending daily Front Office briefings
  • Arrange fulfilment of guest services by working with the Concierge, Housekeeping, Telecommunications, Reservations and Room Service colleagues
  • Handle guests incoming and outgoing correspondence, (IM, messages, mail, etc.)
  • Communicate clearly with the Accounts Department
  • Establish a good working knowledge of the Accounting Department so as to facilitate guests and Management requests for historical data
  • Provide assistance to guests in the lobby
  • Allocate guest rooms according to preference (king or twin bed, specific views, etc.)
  • Co-ordinate and facilitate group check in process with Manager (room keys, registrations cards, room allocations according to preferences)
  • Possess a strong understanding rooms configuration and features (rooms aspect, bedding configuration)
  • Co-ordinate and facilitate Airline layovers groups arriving and departing from the hotel (room allocation, room type preference, etc)
  • Provide professional services and executive support to Guest Services Executive (Club and Concierge), Reservation and Business centre department after operating hours
  • Perform any other reasonable duties as required by the supervisor

Job Requirements:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Business/Hospitality/Tourism/Hotel Management or equivalent.
  • Good communication and interpersonal skills
  • Enjoys interacting with guests and working in a fast paced environment
  • Candidate must be able to work rotationary shifts, weekends and holidays

  • Hotel Services Executive

    Found in: Talent SG 2A C2 - 3 weeks ago

    Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesThe Hotel Services Executive will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Hotel Services Executive reports to the Reception Manager and receives coaching, guidance and other duties from the Front Office...

  • Hotel Services Executive

    2 weeks ago

    Singapore Marina Bay Hotel Private Limited Full time

    Job Responsibilities:Maintain operational standards to achieve efficiency, productivity and maximum guest comfort and satisfaction.Manage room control, monitor availability and efficient release of rooms for arrival guests.Read through guests' arrival report and see to all guest's requests and needs according to MOHG established services by guest categories...

  • Hotel Services Executive

    Found in: Talent SG 2A C2 - 5 days ago

    Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Responsibilities: Maintain operational standards to achieve efficiency, productivity and maximum guest comfort and satisfaction. Manage room control, monitor availability and efficient release of rooms for arrival guests. Read through guests’ arrival report and see to all guest’s requests and needs according to MOHG...

  • Hotel Guest Service Agent

    2 weeks ago

    Singapore Hotel Miramar (singapore) Limited Full time

    We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome...

  • Hotel Guest Service Agent

    2 weeks ago

    Singapore Hotel Miramar (singapore) Limited Full time

    We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome...

  • Hotel Guest Service Agent

    2 weeks ago

    Singapore Hotel Miramar (singapore) Limited Full time

    We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome...

  • Hotel Guest Service Agent

    1 week ago

    Singapore Hotel Miramar (singapore) Limited Full time

    We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome...

  • Hotel Guest Service Agent

    5 days ago

    Singapore Hotel Miramar (singapore) Limited Full time

    We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome...

  • Door Service Agent

    2 weeks ago

    Singapore Singapore Marriott Tang Plaza Hotel Full time

    JOB SUMMARYBeing the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel's Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest's luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate. Co-ordinate with valet service...

  • Hotel Guest Service Agent

    Found in: Talent SG 2A C2 - 2 weeks ago

    Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...

  • Hotel Guest Service Agent

    Found in: Talent SG 2A C2 - 5 days ago

    Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...

  • Hotel Duty Manager

    2 weeks ago

    Singapore Hotel Chancellor @ Orchard Pte. Ltd. Full time

    Job DescriptionTo oversee the day-to-day operations of the front office.To handle complaints or incidents / accidents occuring in the Hotel when necessary.Ensure all outstanding and pending issues are settle timely.Coordinate activities with other departments.Perform any other job tasks assigned by Front Office Manager and Hotel Manager.Job RequirementAt...

  • Technician - M Hotel Singapore

    Found in: beBee S SG - 4 weeks ago

    Singapore M HOTEL SINGAPORE Full time

    Position SummaryTechnician is responsible in maintaining and repairing all M & E including air-conditioning and refrigerated equipment including all sanitary, steam, hot and cold water fittings, pumps, Ensure that all such equipment are working satisfactorily and efficient through the hotel.Service and repair all electrical and mechanical equipment such as...

  • Hotel Counter Staff

    2 weeks ago

    Singapore Philip Hotel Pte. Ltd. Full time

    1. Welcome and check in-check out guests2. Address guest enquiries, requests and concerns3. Provide information about hotel services, amenities and local attarctions4. Co ordinate with other hotel departments to fulfill guests needs and requests5. Prepare Bills and payments6. Confirm booking over phone or via emailCandidate must carry a positive attitude,...

  • Hotel Laundry Attendant

    2 weeks ago

    Singapore Parkroyal Pickering Hotel Pte. Ltd. Full time

    The Laundry Attendant play a pivotal role in ensuring a seamless and sustainable laundry operation at our hotel, upholding the highest standards of service in accordance with our policies and procedures. As part of the latest trends in the hotel industry, the incumbent will contribute to our commitment to sustainability by integrating eco-friendly practices...

  • hotel receptionist

    Found in: Talent SG 2A C2 - 2 weeks ago

    Singapore PETER SERVICES Full time

    Roles & ResponsibilitiesHotel receptionist to answer queries, take bookings, keep records, collect fees, general administration, supervision of support staff and general management of the hotel. Generally work during office hours but must be prepared to adjust work times if circumstances warrant it. This is a 34-room hotel. Only Singaporeans and Permanent...

  • Guest Services Executive

    3 weeks ago

    Singapore Goodwood Park Hotel Private Limited Full time

    DUTIES AND RESPONSIBILITIESMaintains the efficiency of the Guest Services/Information, Bell Service, Doorman.Checks on grooming standard of all Bell staff when they are on duty.Ensures that all guests approaching the Guest Services Desk are attended to immediately.Ensures a high standard of discipline and professionalism is maintained among the staff...

  • Raffles Hotel Singapore

    2 days ago

    Singapore Beach Road Hotel (1886) Ltd. Full time

    The Culinary Coordinator is responsible for assisting the Executive Chef with the administration and smooth running of the Culinary Division. The position is primarily responsible for organising work and following up on pending projects.Primary ResponsibilitiesAdministrative and GeneralReflects Raffles Hotel Singapore's philosophy by providing high quality...

  • hotel receptionist

    2 weeks ago

    Singapore Peter Services Full time

    Hotel receptionist to answer queries, take bookings, keep records, collect fees, general administration, supervision of support staff and general management of the hotel. Generally work during office hours but must be prepared to adjust work times if circumstances warrant it. This is a 34-room hotel. Only Singaporeans and Permanent Residents need apply as we...

  • Telephone Operator

    1 week ago

    Singapore Parkroyal Pickering Hotel Pte. Ltd. Full time

    Responsibilities:Able to answer calls and handle situations quickly and accurately with quality customer service levelEnsure guests receive the most cordial attention when they contact our hotlineAble to understand and handle guests' requests tactfully and smoothlyAssist with any basic requests such as invoicing, in-house restaurant enquiries, operating...