Guest Services Officer

1 week ago


Singapore Holiday Inn Singapore Atrium Full time

Travel is a journey. We help to make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn® family.

A little glimpse of your day-to-day

  • Kicking off truly memorable guest experiences with the warmest of welcomes.
  • Acknowledging IHG Rewards Club members and returning guests in person or over the phone.
  • Taking, managing and receiving payments for guests bookings.
  • Staying one step of our guests' needs to anticipate requests and offer tailored recommendations.
  • Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations.
  • Conduct beverage inventory for the Executive Club Lounge.
  • Prepare buffet set-up for breakfast and evening cocktail at the Clun Lounge.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities, promoting a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Holiday Inn Singapore Atrium partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.



  • Singapore Beverly Hotel Pte. Ltd. Full time

    Job Highlights. Positive Working Environment. Fixed Allowances. AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first...

  • Guest Service Officer

    Found in: Talent SG 2A C2 - 3 weeks ago


    Singapore GRAND MERCURE ROXY HOTEL Full time

    Roles & ResponsibilitiesDuties and Responsibilities· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.· Attend to guests’ check-outs including resolving any late and disputed charges.· Process all payment types such as room charges, cash, checks, debit, or credit.· Assist guests with...

  • Guest Service Officer

    Found in: Talent SG 2A C2 - 4 days ago


    Singapore ORCHID HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesJob Duties Responsible to assist guests in check-in/check-out process. Provide information and assistance to all guests, and maintain excellent services to them. To assist in dealing with guests' complaints in an effective and courteous manner. Thoroughly understand and adhere to proper credit and cash handling policies and...


  • Singapore Grand Mercure Roxy Hotel Full time

    Duties and Responsibilities. Attend to all guests' check-in by confirming reservations, assigning room, issuing and activating room key.. Attend to guests' check-outs including resolving any late and disputed charges.. Process all payment types such as room charges, cash, checks, debit, or credit.. Assist guests with directions and information regarding...


  • Singapore Grand Hyatt Singapore Full time

    You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer (Telephone Operator) is responsible to attend to both internal and external calls, conduct trouble-shooting and direct guest requests to relevant department.Possess minimum G.C.E. 'O' levels.Candidates with Diploma / Degree in...


  • Singapore Seacare Hospitality Pte. Ltd. Full time

    Responsibilities:. Performs and coordinates guest check in upon arrival and check out during departure.. Daily maintenance of documentations and updating of property management system efficiently.. Work closely with internal departments to ensure smooth-flowing of operations.. Ensure that all guest complaints and inquiries are handled promptly and...


  • Singapore Thomson Medical Pte. Ltd. Full time

    Job Description:The Guest Services Officer is responsible to present a welcoming and knowledgeable experience to patients and customers at the Information Counter and in Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal and external customers at all times, including...


  • Singapore Tpc Hotel Pte. Ltd. Full time

    Job Responsibilities:All basic duties of a Guest Services Executive check in, check out, guests' inquiries.Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the departmentEffective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set...


  • Singapore Nsk Hotel Pte. Ltd. Full time

    The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.Primary Responsibilities:Greet and welcome guestsAssist guest with their luggageTo ensure job assigned through HOTSOS is followed up timelyRooming the guestsAssist the guest in case of a room...


  • Singapore Thomson Medical Pte. Ltd. Full time

    Job Description:The Guest Services Officer is responsible to present a welcoming and knowledgeable experience to patients and customers at the Information Counter and in Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal and external customers at all times, including...

  • Guest Service Officer

    Found in: beBee jobs SG - 3 days ago


    Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time

    Job Description:Work closely with the Residence Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests, and enquiries.Provide courteous and efficient service.Ensure that all telephone calls are handled promptly within three rings.Handle cashiering functions and adhere to the residence's...


  • Singapore Orchid Hotel Private Limited Full time

    Job DutiesResponsible to assist guests in check-in/check-out process.Provide information and assistance to all guests, and maintain excellent services to them.To assist in dealing with guests' complaints in an effective and courteous manner.Thoroughly understand and adhere to proper credit and cash handling policies and procedures.Perform cashier related...


  • Singapore Rb Corp Pte. Ltd. Full time

    At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That's where you come in. When you're part of the InterContinental Hotels & Resorts brand you're more than just a job title.At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded people who know what it...

  • Guest Service Officer-Hotel- 6405

    Found in: Talent SG 2A C2 - 3 weeks ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesGuest Service OfficerChin Swee Rd (near Chinatown MRT) 5 days (8 hrs/day including 45 mins break)Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am$2200 - $2500 Responsibilities: Perform guests check in or check out according to hotel procedures and service standards. Handles guests’ inquiries or complaints promptly while...

  • Guest Service Officer

    Found in: beBee S SG - 4 weeks ago


    Singapore SEAMEO Regional Language Centre Full time

    Job DescriptionCreate a warm and positive experience for the hotel guests by attending to their needs and requests Generate daily reports to reconcile between guests’ bookings with reservation correspondences and alert the Reservations team to follow up on any discrepancies Co-ordinate guest room status updates with Housekeeping team by...

  • Guest Relations Officer

    Found in: beBee jobs SG - 3 weeks ago


    Singapore GOODWOOD PARK HOTEL Full time

    As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...


  • Singapore Rest Chinatown Pte. Ltd. Full time

    This is a 4 days work 3 days off job, working on 12Hrs Shift. The guest relations officer is responsible for the care, hospitality and service given to our guests throughout their stay, responsibility such as Check-in/out, customer satisfaction, reasonable guest requirement, cashiering with sales mindset in upselling rooms as well as ensure proper...


  • Singapore Grand Hyatt Singapore Full time

    You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Concierge is responsible to contribute to the smooth and efficient running of the Rooms Division.Possess minimum G.C.E. 'O' levels.Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be...


  • Singapore The Supreme Hr Advisory Pte. Ltd. Full time

    Guest Service OfficerChin Swee Rd (near Chinatown MRT) 5 days (8 hrs/day including 45 mins break)Shift hours: 7am - 3pm 3pm - 11pm 11pm - 7am$2200 - $2500 Responsibilities:Perform guests check in or check out according to hotel procedures and service standards.Handles guests' inquiries or complaints promptly while ensuring guest satisfaction.Perform...

  • Guest Relations Officer

    Found in: beBee S SG - 4 weeks ago


    Singapore GOODWOOD PARK HOTEL Full time

    As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that...