Customer Service Senior Manager, Digital Bank

Roles & Responsibilities High growth plans Opportunity for learning Leadership positionReporting into the Head of Customer Service, you will partner key stakeholders in the bank to lead process improvement initiatives to drive Customer Service policies, procedures, improvement initiatives for the bank. You will be responsible for monitoring performance...

High growth plans Opportunity for learning Leadership position Reporting into the Head of Customer Service, you will partner key stakeholders in the bank to lead process improvement initiatives to drive Customer Service policies, procedures, improvement initiatives for the bank. You will be responsible for monitoring performance management through data...

About UsGreen Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.We are looking for a Relationship Manager to join our Commercial Banking team and be involved in the sales of GLDB's banking products and services to meet the financial...

Roles & ResponsibilitiesAbout UsGreen Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.We are looking for a Relationship Manager to join our Commercial Banking team and be involved in the sales of GLDB’s banking products and...

Recent Polytechnic Graduates who join the SG CPBB Digital Banking Apprenticeship Programme will go through a 12-month learning and development journey across various SG Digital Banking Functions (including but not limited to CX Support, Design Thinking, Digital Engagement, Digital Platforms, Digital Sales, Retail Analytics). During this learning journey, you...

About us: We are living in exciting times. Technology is reshaping how we live and we want to use it redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia's leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is the leading technology...

Broad exposure Opportunity for growth Collaborative work environment A high growth, well performing Digital Bank is currently looking for a  KYC Senior Manager to join the team.   Working with th Head of KYC Operations, you will lead the team to plan and contribute to the strategy KYC operations for the bank. You will review KYC operations systems,...

Broad exposureOpportunity for growthCollaborative work environmentA high growth, well performing Digital Bank is currently looking for a KYC Senior Manager to join the team. Working with th Head of KYC Operations, you will lead the team to plan and contribute to the strategy KYC operations for the bank. You will review KYC operations systems, processes and...

Roles & Responsibilities Broad exposure Opportunity for growth Collaborative work environmentA high growth, well performing Digital Bank is currently looking for a KYC Senior Manager to join the team. Working with th Head of KYC Operations, you will lead the team to plan and contribute to the strategy KYC operations for the bank. You will review KYC...

Responsible for the Retail Banking Operations of the BranchRetail Banking Operations vizOnboarding of customer saving account, current account, deposit accounts and safe deposit locker facilities.Processing inward and outward remittancesOversee and monitor the Bank's Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and...

.Require Strong interpersonal and communication skills. Self-motivated team player with good service aptitude who would enjoy working in a fast-paced customer=facing environmentAdditional skills. Customer Centric, tech savvy and agile . Team playerJob DescriptionTo deliver outstanding and professional service to Bank Wealth segment customers who visit bank...

Roles & Responsibilities•Require Strong interpersonal and communication skills• Self-motivated team player with good service aptitude who would enjoy working in a fast-paced customer=facing environmentAdditional skills• Customer Centric, tech savvy and agile • Team playerJob Description To deliver outstanding and professional service to Bank Wealth...

About UsGreen Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.We are looking for Senior Operations Officer to grow our business.ResponsibilitiesEnsure seamless processing of transactions for Loan products, Trade Financing products...

Roles & ResponsibilitiesAbout UsGreen Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.We are looking for Senior Operations Officer to grow our business.Responsibilities Ensure seamless processing of transactions for Loan products,...

Roles & ResponsibilitiesJob Description:• Process customers’ requests in the Card Services Customer Fulfillment function, e.g. Cancellation of Cards, Replacement of Cards, Bill Payment, GIRO applications • Complete all requests with accuracy and within the agreed Service Level Agreement• Manage and resolve customers’ and business units’...

Roles & ResponsibilitiesJob Scope· Identify new sales opportunities and develop new prospect leads and account relationship to meet sales goals and objectives· Prepare and present proposals to clients and effectively negotiate and close deals· Devise and manage effective sales and marketing plans for targeted services, solutions and segments· Manage and...

Job Summary:• Attend to walk-in customers• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)• Assist in customers' enquiries and ensure service delivery standards are met in achieving total customer satisfaction• Prospect and introduce customers to the Bank's products and services •...

Some careers have more impact than others.If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.We are currently...

Our client, a Digital Bank, is looking for a Customer Services lead to join them. In this role, you will lead the Customer Service team in Singapore and be the accountable service owner for all client service-related activities for the digital bank. The ideal candidate for this role will oversee the management of the team and call centre, and will have...

Responsibilities:Manage the staff and the day-to-day operations of the Customer Service Department to ensure that the daily activities of the department comply with the Bank's policies, procedures, relevant regulations and proper functioning of controls and that customer service standard is maintained at all times.Drive and support process re-engineering and...