Guest Relations and Events Supervisor

4 weeks ago


Singapore Oue Restaurants Pte. Ltd. Full time

Why Join Us

. Encouraging Work-Life Balance.

. Good Career Development Opportunities.

. Work with a Small and Vibrant Team.

. Opportunity to Wear Many Hats and Gain Different Sets of Skills.

With the rapid expansion of OUE Restaurants' portfolio of fine dining and mass-market brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

Job Summary

The Guest Relations/Events Supervisor is one who is outgoing, motivated, a team player who can also work independently. The responsibilities includes assisting with the Guest Relations/Events and Sales Assistant Manager in discovering new sales prospects, negotiating deals, and maintaining customer satisfaction for continued business. This role will also include general duties within the Guest Relations Team.

Key Responsibilities

. Respond promptly to new enquiries and follow up with clients to address any questions or concerns.

. Develop proposals that align with both the budgetary constraints of the venue and the preferences of the guests.

. Collaborate with the team to deliver events on time and within budget, even when faced with tight timelines or schedules.

. Ensure guest satisfaction by addressing their needs and concerns throughout the event.

. Issue accurate Event Orders and ensure their prompt distribution to relevant stakeholders.

. Resolve any issues that arise during events quickly and effectively, or provide assistance as needed.

. Build and maintain strong relationships with guests to enhance their experience and encourage repeat business.

. Conduct site visits as required to inspect ongoing arrangements and ensure that the needs of the guests and the event are being met.

. Assist the Guest Relations Team with basic duties if necessary, prioritizing event responsibilities as needed.

. Anticipate guests needs and the provision of flawless, profession and upscale guest service experience.

. Keep the line manager informed of all progress and developments related to events.

. Anticipate guests' needs and provide flawless, professional, and upscale service throughout their experience.

. Assist in menu printing as needed for events.



  • Singapore Gunpowder Concepts Pte. Ltd. Full time

    The Event Sales and Guest Relations Officer is responsible for managing reservations, coordinating events, and leading the sales and direct marketing efforts. The ideal candidate will have a strong understanding of the hospitality industry, highly self-motivated, numbers driven and is creative enough to design and drive sales targets with our intended...


  • Singapore Cube Hospitality Pte. Ltd. Full time

    The Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated and passionate...

  • 3D Designer

    3 weeks ago


    Singapore Tembusu Events And Communications Pte. Ltd. Full time

    Reporting to the Events Director, the 3D Designer will conceptualize and deliver attractive designs for events staging, venue decoration, guest experiential build and exhibition booths. A keen eye for detail, expansive knowledge on production methods, materials and technology will be a big plus point! Collaborating closely with the graphic designers, you...


  • Singapore La D'oro Pte. Ltd. Full time

    Job DescriptionWe are looking for outgoing and dynamic individual to join us as Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in greeting...


  • Singapore Mizuki F & B Pte. Ltd. Full time

    Job Description :We are looking for outgoing and dynamic individual to join us as Restaurant Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in...


  • Singapore CUBE HOSPITALITY PTE. LTD. Full time

    Roles & ResponsibilitiesThe Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay.We are looking for motivated...


  • Singapore MIZUKI F & B PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description :We are looking for outgoing and dynamic individual to join us as Restaurant Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure...


  • Singapore GMP Technologies Full time

    ResposnibilitiesFoster good working relationships between the Sales Gallery and other departments, ensuring clear communication.Maintain a professional appearance and demeanor, setting high standards for the team.Assist the Sales Manager in efficiently operating the Sales Gallery and generating reports.Address and resolve guest concerns promptly,...


  • Singapore GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. Full time

    [Order Number: 611968]ResponsibilitiesPromote good working relationships between the Sales Gallery and all other departments, ensuring clear lines of communication are maintainedMaintain a professional and high standards of appearance and demeanorLead by example by maintaining high standards and professional leadership, inspire, motivate and be an active...


  • Singapore Nextbeat Singapore Pte. Ltd. Full time

    Job DescriptionsWork closely with the managers in front desk operations managementGreet and welcome guests upon arrival with a warm and professional demeanor.Establish and maintain positive relationships with guests throughout their dining experience.Ensure personalized service by addressing guests by name and anticipating their needs.Manage and coordinate...


  • Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Descriptions Work closely with the managers in front desk operations management Greet and welcome guests upon arrival with a warm and professional demeanor. Establish and maintain positive relationships with guests throughout their dining experience. Ensure personalized service by addressing guests by name and anticipating...


  • Singapore GOODWOOD PARK HOTEL Full time

    As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...


  • Singapore Oue Restaurants Pte. Ltd. Full time

    OUE Restaurants is launching an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections (as much as we do).Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city's...


  • Singapore OUE RESTAURANTS PTE. LTD. Full time

    Roles & ResponsibilitiesOUE Restaurants is launching an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections (as much as we do).Located in the heart of the Central Business District of Singapore and perched at the roof-top...


  • Singapore Shangri-la Hotel Limited Full time

    At Shangri-La Singapore we are a heart-warming family. We share something powerful â€' our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing...


  • Singapore GOODWOOD PARK HOTEL Full time

    As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that...


  • Singapore ACKC CONSULTANCY PTE. LTD. Part time

    Position Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...


  • Singapore ACKC CONSULTANCY PTE. LTD. Full time

    Position Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...

  • Guest Relations Host

    3 weeks ago


    Singapore Iconic Locations Singapore Pte. Ltd. Full time

    Customer Focus:Demonstrates a strong commitment to customer satisfaction. Anticipates customer needs, providing personalized service.Responsibilities:Make reservations for guests.Address guest inquiries and resolve issues promptly.Ability to handle cashiering unsupervised.Use appropriate language, tone, and non-verbal cues to convey messages...

  • Guest Service Officer

    2 weeks ago


    Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time

    Job Description:Work closely with the Residence Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests, and enquiries.Provide courteous and efficient service.Ensure that all telephone calls are handled promptly within three rings.Handle cashiering functions and adhere to the residence's...